Roth Heating & Cooling's team of skilled technicians tidy up and refine climate-control systems, performing cosmetic as well as mechanical services intended to promote peak performance. A precision tune-up includes a cleaning and adjusting of the blower components, plus a cleaning of any condenser and evaporator coils. Keen eyes will then scrutinize the heat exchanger, burners, and condensate drains, confiscating any dirt-based contraband found along the away. Moving parts will be lubricated and all electrical connections will be tightened before standard filters are cleaned or replaced. Afterward, staff will check thermostat operation, measure amp draws, calculate temperature drop across the coil or furnace, and compile this data into a haiku written in binary code. Finally, the safeties receive a thorough testing and nimble hands clean the equipment cabinets inside and out before Roth's team vanishes into thin air.
Bull Mountain owner Jack Hansen has stayed true to a simple principle in his 45 years in the HVAC industry—make things as easy as possible on the customer. In fact, he often attempts to talk customers through simple fixes of their heating or cooling problems over the phone before sending out a technician. Since Hansen understands that homeowners may not always keep detailed records of their home-maintenance histories, he directs his staff to perform a diagnostic program with more than a dozen points during every service call. But Jack sees the bigger picture, too. To reduce energy costs and help the environment, he has aligned himself with Energy Star, a government program designed to promote energy-efficient practices and prevent local utility companies from turning off the stars.
Because Steven Green, owner of 72 Degrees Heating and Air Conditioning, is so concerned with customer safety and satisfaction, all of the company’s technicians carry not only the Technician Seal of Safety—which denotes high industry standards in background checks, drug testing, and training—but also NATE (North American Technician Excellence) certifications. These technicians arrive at homes to perform repairs or preventative maintenance on indoor heating and cooling systems, ensuring that harsh weather never bothers homeowners unless they like to bathe in the yard. They’ve done plenty right so far—the technicians, who are also factory trained and certified in the use of infrared-camera inspection systems, earned four Angie’s List Super Service Awards between 2009 and 2010.
In repairing and installing furnaces, air conditioners, and air-filtration systems, technicians on the 24/7 Heating & Cooling team are helping keep homes' air comfortable and clean. But when clients enlist the team's services, they're directly contributing to helping a disadvantaged family stay warm this winter by becoming part of the shop's free furnace program. This dedication to their work and community informs every repair, replacement, and tune-up they perform, which is why homeowners rely on 24/7 when the seasons change or they get a garden-gnome infestation in the vents.
In 1938, women ducked into the Knapp Family Restaurant carrying envelopes of cash. They weren’t looking for family-style eggs and hash, they were paying their gas bill. The restaurateur, Dwight Knapp, had unintentionally set up a second business by installing a propane pipeline underneath his eatery. His little business grew from supplying just a few neighbors to providing propane to the residents and businesses of nine markets in California and Oregon. Today, Blue Star Gas’s team of experts install and service tanks, fit pipes, and help convert cars or robot butlers to run on propane.