Steve Chapman was born into the auto glass business?his father, a pioneer of at-home windshield repair and installation, opened Chapman Auto Glass in 1960. Steve and his family now carry on his father?s legacy with their self-dubbed ?glass shop on wheels.? Steve?s technicians travel to customers? homes and mend windshields with the same equipment and materials used during the original installation. They use one-hour sealant to hold new windshields in place, meaning owners are back on the road faster than an auctioneer singing a rap song.
The stalwart mechanics at Don Hattan Chevrolet have been extending engines' lives for more than 60 years. Mechanics replace particle-bunged engine lube with 5 quarts of fresh, unfettered 5-W30 oil and draft standard oil filters for sentry duty, protecting engines against the threat of invasive pollutants or escape-minded sparkplugs. During their 27-point inspection, mechanics assess vital vehicle features to ensure that autos will safely withstand the winter months. Speedy washes spirit dust and smudging away from exterior surfaces, and vacuums purge interiors of stubborn carpet parasites and the molted husks of old ice scrapers.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
At Autotech Collision and Service, car experts Fred Jelich and Kurt Fowler head up a hand-picked team of mechanics and body technicians dedicated to restoring vehicles inside and out. ASE-certified mechanics keep all systems running smoothly with regular maintenance and repairs, including emissions tests, A/C recharges, and speedy oil changes. When it's an exterior in need of TLC, seasoned body technicians undo damage from collisions, renew paint jobs, and turn back the effects of hail damage.