When most people get a new smartphone, they begin by familiarizing themselves with the operating system and downloading new apps. When Dylan McKerchie gets a new smartphone, he immediately begins disassembling it. That's because he's obsessed with knowing how things work; in his career, he has done everything from building dirt bikes to repairing electronics.
And electronics are McKerchie's true specialty—today, he operates Myphoneisbroken, a small chain of repair shops where technicians replace shattered touchscreens, broken back covers, and dead batteries in smartphones, tablets, and other mobile devices. Aside from repairs, McKerchie's team members also visit both residential and commercial properties to administer device tutorials and develop mobile solutions for businesses.