uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Dusty cassettes and worn-down records surrender fading memories to ARC’s staff, which works to preserve visual memoirs and nostalgic tunes with pristine, dependable DVD and CD transfers. Crisp, high-definition quality defines each DVD transfer ($3–$10/transfer, depending on number of copies), ensuring patrons can enjoy home movies without the sputtering loops, unspooled tape, and sporadic bursts of ’80s-style synthesizers central to most VHS-viewing experiences. ARC’s staff can also do a combined edit of film, photos, and VHS footage onto a single DVD ($20/hour; $5/each additional hour), and underscore the visuals with a choice of music. Additionally, patrons can transfer audio from flimsy records to CD ($6–$22/transfer, depending on number of copies), preserving rare recordings for years to come. All transfers include a plastic case for the DVD or CD, and ARC can craft labels for an additional $0.25.
We are a local computer shop in Burbank, CA with over 12 years of experience. Our goal is to provide fast and reliable computer service for the Los Angeles area. We have same day turn around for most jobs while providing the lowest prices around, guaranteed.
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Like a doctor's office for personal devices, Cosmo Repair keeps gadgets in good health. The company's team replaces the front glass and batteries on today's most popular contraptions, including iPhones, iPads, and iPods as well as devices from other major brands such as Blackberry, HTC, Droid, LG and Samsung. Cosmo Repair's techs can also dive into devices to retrieve data, and they can create personalized cases so you no longer have to carry your phone around in the safety of a baseball mitt.