Robin and Kathy, Shaggy Shaggy Shake's owners and groomers, have fallen head-over-heels for canines, even the shyest and most difficult specimens. At their pet salon, Shaggy Shaggy Shake, they treat dogs as members of their family with pampering services and a calm, safe, and loving environment. Instead of cowering in cages, dogs rest in cubbies atop cushy beds as they await services such as haircuts, manicures, and dental cleanings. Many grooming services include a bath, during which the pup is lathered with premium shampoo and conditioner. Robin and Kathy also specialize in dog and cat massage, which can promote calmness, ease pain, and reduce the risk of injury from energetic play or competitive figure skating. To make grooming sessions as convenient as possible, the duo can also shuttle pets to and from their owners' homes.