Dr. Mike Towey uses dual lasers to permeate the skin, erasing tattoo ink of all colors. A board-certified physician and Minnesota native, he strives to make these sessions as comfortable as possible by applying numbing creams to alleviate any pain or anxiety. Inside the shop, a space awash in vibrant Caribbean colors, Dr. Towey takes 7–9 sessions to send tattoos into the ether, with the body expelling the broken-up ink through natural processes.
Desire Waldron—who was trained by Susan Church, a pillar in the permanent-cosmetics industry—describes her personal style as "professional and yet personable." Shanti Studio Permanent Cosmetics decorates their clientele with permanent makeup for faces, eyes, and brows, answering questions and doing their best to preserve the comfortable atmosphere all the while.