Bull Mountain owner Jack Hansen has stayed true to a simple principle in his 45 years in the HVAC industry—make things as easy as possible on the customer. In fact, he often attempts to talk customers through simple fixes of their heating or cooling problems over the phone before sending out a technician. Since Hansen understands that homeowners may not always keep detailed records of their home-maintenance histories, he directs his staff to perform a diagnostic program with more than a dozen points during every service call. But Jack sees the bigger picture, too. To reduce energy costs and help the environment, he has aligned himself with Energy Star, a government program designed to promote energy-efficient practices and prevent local utility companies from turning off the stars.
Because Steven Green, owner of 72 Degrees Heating and Air Conditioning, is so concerned with customer safety and satisfaction, all of the company’s technicians carry not only the Technician Seal of Safety—which denotes high industry standards in background checks, drug testing, and training—but also NATE (North American Technician Excellence) certifications. These technicians arrive at homes to perform repairs or preventative maintenance on indoor heating and cooling systems, ensuring that harsh weather never bothers homeowners unless they like to bathe in the yard. They’ve done plenty right so far—the technicians, who are also factory trained and certified in the use of infrared-camera inspection systems, earned four Angie’s List Super Service Awards between 2009 and 2010.
Roth Heating & Cooling's team of skilled technicians tidy up and refine climate-control systems, performing cosmetic as well as mechanical services intended to promote peak performance. A precision tune-up includes a cleaning and adjusting of the blower components, plus a cleaning of any condenser and evaporator coils. Keen eyes will then scrutinize the heat exchanger, burners, and condensate drains, confiscating any dirt-based contraband found along the away. Moving parts will be lubricated and all electrical connections will be tightened before standard filters are cleaned or replaced. Afterward, staff will check thermostat operation, measure amp draws, calculate temperature drop across the coil or furnace, and compile this data into a haiku written in binary code. Finally, the safeties receive a thorough testing and nimble hands clean the equipment cabinets inside and out before Roth's team vanishes into thin air.
The seasoned technicians at Oregon Install Company call upon their more than seven decades of combined experiences to complete detailed, efficient installations of home entertainment equipment. In addition to wall-mounts for televisions, computer installation, and speaker work, the team also programs remote controls, installs furniture, and peels off any really sticky labels. The friendly and respectful techs also specialize in solving tricky electronics problems, and are confident that they can overcome any installation obstacle, no matter how big or how wirey.