The ASE-certified technicians at Collision Tech OKC revamp vehicles with services that've helped the shop garner acknowledgment as an I-Car Gold Class facility. Specializing in luxury rides, the crew details surfaces, aligns frames, tints glass, matches paint colors with computer-assisted accuracy, and mends vehicles after they've run away from home to join the demolition derby. The facility provides drivers with additional perks such as free estimates, workmanship guarantees for as long as drivers own their cars, and a pickup and delivery service designed to transport clients home during lengthy repair or maintenance sessions.
At The Detailer, owners Matt and Brandi Snedden draw on more than 24 years of auto-industry experience to meet drivers’ cosmetic car needs. Performing a comprehensive menu of detailing services, the specialized technicians take care to hand wash paint and use chamois to delicately dry droplets like a concerned pet owner catching its lizard’s tears. The expert staff includes two paint-and-body specialists who handle aesthetic requests such as paint correction and restoration, as well as an audio/video technician who installs high-tech upgrades, including GPS navigation and remote car starters. All of Detailer's services are available on location, or techs will travel to homes or offices with the shop’s mobile unit in tow, allowing customers to easily fit maintenance-and-upkeep measures into their schedules.
What makes your business stand out?
The service! We want the car wash experience to be a destination and not just a chore. That's why we make your visit a personal one. We interact with our customers more than the average car wash. We pride ourselves in bringing the fun back to car washing. Most of our business is repeat business, and from customers that have been coming to Hank's since we first opened. We are the only car wash in Broken Arrow with The Foam Wall (available on our $16 Ultimate Wash Experience). This is why we are Broken Arrow's Favorite Car Wash.
What inspired you to run this business?
I have worked here for over two years and love working here because of how important we make the customer. They are not just a number—they have a name. I love it because we strive for excellence at all times, and aren't satisfied with mediocrity. We are always trying to improve and get the cleanest car possible while also having the best value in town.
What is your most popular offering?
Our VIP Monthly Club Card. With it, you can wash any vehicle you want up to 10 times a month for one monthly charge. Prices start as low as $15 month. Unlike most car washes, we give you the option of choosing from all of our wash packages and allow you to wash more than just one vehicle. We have also had many contests on Facebook, with prizes ranging from manicures, pedicures, massages, local business's gift cards, a year's worth of free car washing, and other exclusive deals and offers. We now offer a $3 Quick Wash every day of the week. Wacky Wednesday [is also popular.] Our new promotion is that our $16 and $12 washes are $3 off every Wednesday.
What is the best reaction you’ve ever gotten from a customer?
Our best compliments are always about our employees. They tell us that we have the friendliest staff. We also love that our customers say that their vehicle shines brighter when they visit Hank's as opposed to other car washes in the area.
What’s your favorite part about your job?
[My] favorite part of the job is being able to be an integral part of the Broken Arrow community and establishing relationships with our customers. I love interacting with our customers and helping to bring a smile to their day. Knowing that I am treating every customer like family makes me smile and makes me feel like what we are doing is successful. That's why a motto we go by here is "a business that makes nothing but money is a poor business."
The staff at Precision PDR works to reverse the damage done to cars by Mother Nature. They specialize in repairing the dents caused by hailstorms; this informs their paint-less dent removal service, a quick treatment that can often be completed as customers wait. To complete a car’s new look, they also hand-wash and detail rides inside and out.
Batteries Plus, No. 19 on the Dun & Bradstreet AllBusiness AllStar Franchise rankings, connects to a network of 515 stores in order to stock more than 40,000 types of batteries and light bulbs and ensure that customers can special order obscure parts. Their batteries range from dainty watch batteries to 5,000-pound leviathans that can power forklifts, and an on-site tech center can design and assemble custom batteries or rebuild old ones. A diverse array of chargers keep systems juiced, and the shop’s bulbs range from fluorescent tubes to heat lamps. To safeguard the environment, Batteries Plus's staff recycles all types of batteries and bulbs rather than hauling them to landfills or feeding them to each other.
Boasting two locations and a total of 12 service bays, Sanport Auto Solutions tackles radiator rattles and pulsing check engine lights on domestic, imported, electric, and hybrid vehicles. As technicians diagnose issues, customers can take advantage of free shuttle service, or enjoy the waiting room's HDTV and free wireless internet from within the folds of black leather chairs. The techs also conduct pre-purchase evaluations or pre-travel inspections that include a two-day playlist of Bavarian dub-step.