As extended families assemble for summer barbecues that spill from kitchens to living rooms to backyards, Larry Knight stands ready to ensure indoor areas remain frosty. The owner and chief service technician of Air By Knight has swooped into many Fourth of July parties to rescue sweaty relatives from busted air-conditioning units and flaming tires rolling haphazardly through lawns.
Air By Knight's 24/7 service policies show Larry's commitment to customer service: all the company's service calls are handled by Larry himself or his business partner, an old friend.
While installing or servicing HVAC equipment at a home or business, Larry also works at building a relationship with his clients. He thinks of them as family, and it was family—an uncle in Texas—who first taught him his trade, in which he is now a Kansas Master Mechanical and certified in three categories by North American Technician Excellence.
Bob Hamilton still remembers the thrill of his 6th birthday, when he unwrapped a box filled with wrenches, saws, and other tools handpicked by his father, a plumber. After years of fixing pipes and stomping koopas at his father's side, Bob fulfilled a childhood dream and founded his own business in 1983.
Two decades later, Bob’s team of uniformed technicians continues to travel throughout the Kansas City area, repairing pipes, heaters, air conditioners, and other mutinous home appliances. Plumbers in tool-stocked trucks roll up to homes, ready to tackle frozen pipes, leaky faucets, and bigger jobs, such as sewer-line replacement and gas-line installation. Technicians also repair and install new heaters and outfit homes with programmable air conditioners. The crew remains on call 24 hours a day in case there are after-hours emergencies or polar bears attempting to hibernate in your newly cooled living room.
KB Complete, Inc. technicians rarely find themselves ill equipped while on the job. Each tech, some of whom have been with KB for 20 years, venture to homes inside vehicles stocked with a plethora of parts and fixtures for a variety of systems. This hoard of parts enables them to solve most repair issues on the spot, saving homeowners the hassle of running to the closest supply store. If a new system is needed to replace old machinery, staff members can journey to homes and install brand new HVAC systems. Technicians and their amply stocked vehicles solve customers' heating and cooling concerns 24-hours a day.
Most Popular Service: Air conditioning and furnace service
Staff Size: 2?10 people
Average Duration of Services: 1?2 hours
Brands Used: York, Carrier, Lennox, Aprilaire, Honeywell,
Helmed by husband-and-wife duo Steve and Denise Kurtz, One Hour Heating and Air Conditioning’s knowledgeable specialists roll up to homes in their Big Yellow Truck to ensure household air-circulating systems are happy and healthy. After leaving Georgia in 2005 to return to their Kansas City roots, the Kurtzes took Temprite Service Company under their wing and joined forces with One Hour, Clockwork Home Services' HVAC franchise, in 2009. The company's bootie-wearing technicians promise on-time service, guarantee satisfaction, and keep their heads filled with enough ongoing education to outsmart a ball of dust saturated with liquid wisdom.
"Our upstairs rooms used to be cold in the winter and hot in the summer," states one customer. "Now it's perfect year round." This praise, along with a slew of other positive testimonials, which applaud Better Service, Inc. for their "utmost professionalism" and problem-solving skills, allude to the technicians’ exceptional reputations. Servicing all brands, they can install heat pumps, repair humidifiers, and perform air-quality checks to ensure that their customers are inhaling clean air in their homes instead of air filled with pollutants or mashed potatoes and gravy.