For a decade, the consultants at Citicomm Wireless—a partner with Sprint Nextel—have helped small- to medium-size businesses gain a grasp on technology by equipping them with innovations including GPS tracking, 4G wireless broadband, and WiFi hotspots. Each tech wizard also repairs iPhones, Blackberrys, and Nokia cell phones. Because technology advances so quickly, Citicomm recognizes the need to dispose of outdated equipment responsibly; the company encourages its clients to recycle their old cell phones rather than use them to prop open their doors so robbers can get in.
Having a broken phone can feel like a kind of digital exile, cutting its owner off from friends and work alike. City Cell Repair's technicians understands their clients' need for constant connectivity, and so maintain a stock of loaner phones to tide customers over while their devices are repaired. The team specializes in iPhones and Samsung Galaxy devices, replacing cracked screens, weak batteries, and stubborn buttons. They also lend their expertise in unlocking phones, allowing them to transfer networks by breaking off codependent relationships with the local cell tower.
ScreenWorks' repair technicians see beyond brands and logos. Whether their customers own an Apple device, Android tablet, Windows phone, or Blackberry, the team can diagnose the device and repair it to a factory-fresh standard. They can replace cracked screens, fix silent loudspeakers, and seat new batteries into dead phones, saving customers from having to buy a new device or depend on passersby to relay texts to their moms.
Part mobile-marketing business, part electronic-repair hub, Reach a Tech services the digital needs of a range of customers. Technicians are on hand for computer and phone help when devices are on the fritz. They also can cook up mobile applications, customize websites, and provide Internet security to foil would-be hackers.
BayCoTech Group's technicians specialize in all facets of computer and mobile device repair. Their support team service cell phones and tablets from makers such as Apple, Samsung, and LG. They repair hardware and software, they'll fix cracked LCD screens, and troubleshoot problems with both cell phones and computers. They also assist individuals and small businesses with vital tasks like data recovery and backup; they can configure a new system, upgrade hardware, and remove viruses. In the digital realm, their services include web design and maintenance. Knowledgeable techs also hold training sessions and teach people how to troubleshoot problems with their phones, computers, and robot overlords.
Signature service: Computer and Printer Repair
Brands Used: Dell, HP, Compaq, Toshiba, Ricoh, Brother
Sometimes it's all about the little things in life. What supplemental courtesies do you include with your main services to leave clients with a smile on their face?
We always clean out the inside of our customers' PCs to free them from dust?which can cause fans to not work, in turn causing other major issues. So your computer goes home clean on the inside as well as repaired.
Do you or your staff have any special certifications or degrees?
[We are] factory-certified by Brother, Compaq, Dell, HP, Ricoh, and Toshiba
What aspect of your job, or the services you offer, most often surprises people?
There is not one antivirus out there that can stop all viruses from attacking your computer, but people can't seem to understand that. They think that because they have antivirus on their computer, they should not get viruses, and some even get angry. So just because you have software on your computer to protect it, doesn't mean you cant get a virus.
Is there anything else you want to add that we didn't cover?
We are a local business that is very involved in our community, as we support our local Lions Club and are a member of the Shriners. We like to give back to our community.