After watching his father work in the glass industry for more than 30 years, Troy Mason followed in his footsteps by opening his own full-service glass shop in 1991. Not content with simply fixing cracks, Troy also developed an in-house technician-training program that allies itself with the standards set by the National Glass Association. Two of its graduates were honored as half of the top four installers in the United States, earning the esteem of their peers and a gold medal made from old hood ornaments at the United States Auto Glass Olympics.
When they aren't competing for glass and glory, technicians replace windshields with parts and products purchased directly from the manufacturers, and back their work with lifetime warranties. Techna Glass also offers a lifetime rock-chip-repair membership, which entitles owners to unlimited repairs of damage caused by errant stones. When they aren't competing for glass and glory, technicians replace windshields with parts and products purchased directly from the manufacturers, and back their work with lifetime warranties. Techna Glass also offers a lifetime rock-chip-repair membership, which entitles owners to unlimited repairs of damage caused by errant stones.
At Diamond Glass, trained and certified technicians restore and replace auto glass with safety-tested parts and adhesives that meet or exceed manufacturer's standards. During 15-minute rock-chip-repair services, specialists infuse cracks in glass with special translucent adhesives instead of well-chewed bubble gum. The windshield technicians also travel to homes and offices to perform mobile windshield replacements. On the road or in the shop, the Diamond Glass team backs its services with warranties and helps to keep cars healthy with additional services such as safety and emissions tests.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil-change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car?it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube?s savants perform air-filtration, electricity, and windshield services, among others. The technicians? quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with Saran wrap.
With more than 250 locations spread throughout the US, Latin America, and China, Grease Monkey is a recognized and respected name in the automotive service industry. The reasons for its success boil down to quick and knowledgeable service conducted by technicians who value each car's longevity above all else. The marquee service is the full oil change?no appointments are needed for the quick, yet extensive service, which includes a complete review of the car's needs in accordance with its owner's manual and astrological charts. But the technicians offer a variety of other services that are likewise dedicated to keeping cars healthy and at peak performance, including emissions tests and transmission, brake, and battery work.
Paul Lankford Buick GMC stocks a pavement-based armada of new and preowned vehicles maintained by a crew of GM-certified technicians. Customers weave through a well-waxed landscape of new Buick Enclaves and GMC Yukons to Paul Lankford's factory-trained technicians, who install GM parts and can expedite a tune-up, tighten loose brakes, or match autos with the appropriate replacement tires.
The ASE-certified auto pros at Cleggs Car Care have kept rides on the road for more than 50 years. They perform services ranging from basic oil changes to full engine replacement, using knowledge accumulated since the days when young people respected their elders and elders respected their Neil Armstrong. If cars have been damaged beyond repair, Cleggs can replace them with used cars from makes such as Chevrolet, Ford, and Toyota.