After watching his father work in the glass industry for more than 30 years, Troy Mason followed in his footsteps by opening his own full-service glass shop in 1991. Not content with simply fixing cracks, Troy also developed an in-house technician-training program that allies itself with the standards set by the National Glass Association. Two of its graduates were honored as half of the top four installers in the United States, earning the esteem of their peers and a gold medal made from old hood ornaments at the United States Auto Glass Olympics.
When they aren't competing for glass and glory, technicians replace windshields with parts and products purchased directly from the manufacturers, and back their work with lifetime warranties. Techna Glass also offers a lifetime rock-chip-repair membership, which entitles owners to unlimited repairs of damage caused by errant stones. When they aren't competing for glass and glory, technicians replace windshields with parts and products purchased directly from the manufacturers, and back their work with lifetime warranties. Techna Glass also offers a lifetime rock-chip-repair membership, which entitles owners to unlimited repairs of damage caused by errant stones.
At Diamond Glass, trained and certified technicians restore and replace auto glass with safety-tested parts and adhesives that meet or exceed manufacturer's standards. During 15-minute rock-chip-repair services, specialists infuse cracks in glass with special translucent adhesives instead of well-chewed bubble gum. The windshield technicians also travel to homes and offices to perform mobile windshield replacements. On the road or in the shop, the Diamond Glass team backs its services with warranties and helps to keep cars healthy with additional services such as safety and emissions tests.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil-change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car?it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube?s savants perform air-filtration, electricity, and windshield services, among others. The technicians? quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with Saran wrap.
It is easy to forget that the rumble when you start your car is the sound of muted explosions and moving parts. Those parts, without proper care, will succumb to the extreme conditions under the hood. The Techs at Q Boys Automotive are prepared to dole out the necessary services, keeping pistons moving smoothly and radio presets all set to the secret station for fighter pilots. For any services that last longer than one hour, the team can pick up and drop off the vehicle anywhere within a 10-mile radius so owners don’t have to worry about finding a ride.