The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
The Kankakee County Speedway, roaring into its 62nd season, rouses racing fans with a full schedule of upcoming supersonic events, such as the 3rd Annual Northfield Square Mall Show. Competitors from a wide range of divisions—including Super Late Models, Pro Late Models, Modifieds, Stock Cars, I-Mods, and Sport Compacts—descend upon the course determined to etch their name into the track's storied history and rack up cash and points, which are needed to win championships. The speedway boasts a long list of legends, such as Jim O' Connor, who collected six titles and 84 checkered flags during his career, and "Cocktail" Tommy Kroll, who has won six track championships in four different decades. Additionally, autograph sessions after select events soup up memorabilia collections, and children 10 years of age and younger can ride the "Kids Club" bus and gain free admission upon stating their birthday.
Simotes specializes in pre-owned vehicles. Their lots showcase foreign and domestic cars from makers such as Cadillac, Jeep, and Volkswagen, with an inventory boasting trucks, sedans, SUVs, and convertibles. Beyond the sales side of the business, technicians invite drivers to take a detour for oil changes or detailing services, which include hand-applied waxes, wheel and tire scrubbings, and interior shampoos to give cars that classic "just had a shower" smell.
Auto Fix draws on their parent company's deep wells of experienced, ASE-certified technicians to staff their seven garages in Illinois and Indiana. The full-service shops keep cars running with oil changes and thorough vehicle check ups, and they routinely flush power steering, radiator, and transmission fluids. Having spent years working with vehicles, Auto Fix technicians can repair any part of the car from the suspension to the fuel system. They're confident in their repairs as well, offering any client a 12-month or 12,000-mile guarantee on each fix. The team also renders problem-precluding services such as full safety inspections, shocks and struts service, and tire rotation—which does not mean enforcing who’s up next on the backyard tire swing.
Discount Tire’s professional technicians install and service a vast trove of tires and wheels to keep wagons rolling safely. Experienced, trained mechanics manage an inventory replete with tires by brand names such as Goodyear, Michelin, and Bridgestone ($60–$100/tire for most vehicles) and a huge range of wheels ($50–$100/wheel for most vehicles). Proud owners of newly outfitted buggies receive advice on how to improve their rubber-road marriages or ability to do donuts on the lawns of rival librarians. Along with recommendations on products and services, tire installations include new valve stems, road-hazard protection, and lifetime rotations.