Customers never set foot inside Duckett Delivery. The company's drivers simply show up at homes or offices and whisk away bags full of dirty garments and clean pajamas that just want to see what it's like outside the house for once. At the cleaning facility, clothes and linens take a tumble through laundry machines or are carefully dry-cleaned, depending on customer preference.
Rather than using perchloroethylene, which can be carcinogenic in large amounts, Duckett's dry-cleaning system is solvent-free. It's also designed to be energy-efficient: water is heated only on demand, and the steam is captured and reused rather than being left to evaporate and turn into storm clouds. Drivers return with the fresh, clean laundry within two business days.