The floor technicians at Pro-Kleen smarten up shag and refine tile with a combination of industrial-age steam power and cutting-edge technology. After a free estimate nails down a firm flat rate, berber inspectors put rugs through an eight-step process that includes inspection and pretreating stains. A truck-mounted Rotovac 360 machine dissolves soil, grease, and spots with 180-degree water before a high-powered vacuum extracts the mix, leaving behind soft, allergen-free fibers and terrified Lego people. The process removes most of the water it uses to saturate the fibers, reducing drying time to a few hours. All jobs are guaranteed and backed up with the promise to reclean any unsatisfactory jobs or refund the total cost.
In the eight years since the start of Local Furniture Outlet, the cherished baby business of Mr. Aaron Masterson has grown up fast?from a 2,000-square-foot metal warehouse to four locations and more than 80,000 combined square feet of furniture. But the success didn't go to Aaron?s head. The proud father still traverses showrooms in casual flip-flops, enforcing a no-competition policy so that loyal staff members don?t feel pressured to make a quota. The stripped-down showrooms allow for lower price tags on direct-from-manufacturer brands such as Ashley, Simmons, and Crown Mark. Patrons are invited to peruse dining-room, living-room, and bedroom sets?or ?kick the tires,? as Aaron puts it?without the pushy-push of larger retailers, who may use turkey legs to reward team members for sales.
Beauty & the Bistro Café & Catering's uniformed staff add friendly elbow grease to their catered social and corporate events. Expectant mothers round up posses of up to 30 guests for a two-hour takeover of the bistro's party room, where a sign-in and gift table greet guests and assign code names written in baby talk. Load up on human fuel from a buffet spread, filling antique china, glasses, and silverware with comestibles including seasonal fruits, parmesan pasta salad, and sliced croissant sandwiches stuffed with generous portions of chicken salad. As light dinner music plays over excited conversations and debates on the origin of the rattle, the staff quiets wailing sweet teeth with slices of guest-provided cake.