You'll see Body-N-Balance's tidily uniformed spa therapists in their treatment rooms, of course. But if you're a guest at the Omni Hotel that holds the Body-N-Balance location, you might also see them just about anywhere on the grounds, greeting new arrivals and offering suggestions for nearby restaurants.
It's not a sign that the massage therapists are distracted from their work, however. Body-N-Balance founders Loyd and Monique Wellesley met in massage school, but their vision of service extends far beyond the treatment table. They aim to make guests, including couples, feel welcome and relaxed whether they're in town for a convention or just stopping by for a facial. To that end, they pay close attention not just to the massage strokes, but to the ambience and aromas surrounding their treatments. Those treatments often pamper the skin as well as the muscles, making for multisensory experiences that have won a lot of fans, such as Jessica Skropanic of Worldwide Spa Review who described the back scrub as, "heavenly!"