The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
Handicap Accessible: Yes
Staff Size: 2–10 people
Parking: Parking lot
Reservations/Appointments: Not necessary
Most popular offering: Oil Change
Pro Tip: We are an auto shop with personal touch
What makes your business stand out?
It's bumper-to-bumper car service shop run by professionals with experience in management of Auto Service businesses and professional management experience in corporate America. We have a large and family-friendly customer waiting area. Our mechanics have solid hands-on experience on car service
What inspired you to start or run this business?
I am passionate about cars. Since I was a teenager I've been working on cars.
Is there anything else you want to add that we didn't cover?
We have glass windows from which customers can watch techs working on their cars. A lots of customers like the fact that they can watch how their car is treated by our techs.
What’s your favorite part about your job?
Interacting with customers
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