The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
Knollwood Tire Center's friendly mechanics have to holster a vast set of skills in their metaphorical tool belts. That's because they're expected to do it all, from routine oil changes and tire rotation to diagnosing electrical problems and repairing diesel engines. Installing and repairing tires is their calling card. With a deep stock of major brands on hand—including Michelin, Goodyear, and Yokohama—techs can meet the varied needs of both discerning customers and children demanding a specific brand of tire swing.
Using Autologic computer diagnostics, Sherman Oaks Exclusive’s factory-trained technicians can spot any number of automotive issues—whether an engine needs to be replaced or just requires a quick oil change. In addition to improving performance, the staff can spruce up a car’s cosmetic side with upholstery replacements, car wraps, flashy new tires and wheels, or racing stripes made of lipstick. Sherman Oaks Exclusive also showcases rows upon rows of domestic and imported rides that feature low mileage and glossy finishes.
After the untimely passing of Flip's Wesco Tire & Wheel Auto Center's founder Philip “Flip” Smith in 2008, Flip's son Shawn and daughter Kristin decided to use their lifelong industry experience and keep their father's legacy alive. To this day, customers stop by the center for vehicle supplies that range from automotive services to new tires—each of which comes with complimentary 5,000-mile rotations, wheel balancing, and flat repairs. During all services and installations, the experienced technicians administer a complete inspection designed to uncover operational and safety issues, such as leaky undercarriages and missing windshields. While clients wait for their rides to be fully refined, they can surf the web with the center's free WiFi.