With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned itself a prime spot in the parking garage of quality car care and customer service. Skilled mechanics prep road wagons for tough winters by replacing busted-up sludge with a fresh batch of up to 5 quarts of multigrade oil. Auto doctors also fix up rides with new windshield wipers (up to 24” in length) and tire rotations that ensure snug stops in case of icy patches or drag races against reindeer. During the battery and charging-system check, technicians carefully examine autos to make sure they'll be ready to start up on command. This service runs about 60 minutes long and wraps up with a full-vehicle courtesy inspection that ensures essential components, including tires, brakes, and suspension systems, are healthy enough to cruise the open road without requiring training wheels or being pulled by a retired racehorse.
Ziebart has had plenty of time to perfect its auto-detailing services: the shop has been in business for more than 50 years. Trained and certified technicians use ultramodern equipment and Ziebart's own brand of products to detail interiors and exteriors, protect paint, and repair scratches. They also tint windows and program remote starters.
Rows and rows of new and certified preowned vehicles surround Hall Chrysler Dodge Jeep Ram. Inside the dealership's service center, Chrysler-certified technicians change the oil, rotate the tires, inspect the emissions, and detail the surfaces of all vehicle makes and models. Members of the parts department lend a hand when vehicles need batteries, mufflers, brake pads, and more tiny horses to power their engines.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car: it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others. Jiffy Lube's quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
As one of Auto One's trusted North American franchises, Auto One Mishawaka draws from the company's decades of automotive experience. The Mishawaka hub performs windshield repair in-shop, mending injuries caused by accidents, weather, or unexpectedly evicted coconuts from palm trees. Vehicles reveal spiffed looks and improved resale values at the hands of the auto-detailing and paint-protection team, and a stock of upgrades such as car alarms, trailer hitches, and remote starters add bells and whistles to baseline models.
Quality Automotive's bright gold insignia, painted on the shop's white trucks, can be seen all across South Bend, making it the second most ubiquitous gold logo in the city—right behind that of Notre Dame. The troupe of technicians that drive these trucks delivers onsite automotive repairs across the city. Though specializing in fleet repair, the certified technicians revitalize all types of cars with a range of treatments. They swap dirty oil with fresh fluids during standard oil changes, following up the service with a 28-point inspection. Computer diagnostics sleuth out potential problems, while the shop's talented mechanics repair busted brakes, screwy suspension and steering systems, and radios stuck on “Radar Love.” Aside from maintaining rides, Quality Automotive also offers collision repairs.