uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Electronics physicians at Dr. Cell Phone revive technological investments with original replacement parts and a same day turnaround time. Cell-phone and computer specialists repair cracked screens, casing damage, and malfunctioning keys and address other common mobile-device maladies such as out-of-style ringtones. In addition to treating every single model of brands such as BlackBerry, Nokia, and Motorola, phone techs seamlessly repair screens and LCD components for iPhones 3G, 3GS, 4, or 4S and cracked iPads. Each customer?whether they drop by for a walk-in appointment or send their phone through the mail?receives a repair-order number to check in on their electronic pets, as well as a 30-day warranty on all parts, scratch 'n' sniff upgrades, and labor. In addition to handheld devices, The Dr. Laptop branch fixes up personal computers.
Bearing the titles of Master of Photography and Photographic Craftsman from Professional Photographers of America, David and Ally McKay embody the keen vision and aesthetic prowess that separated good photographers from great ones. They share these skills during classes at McKay Photography Academy, where they train eyes, fingers, and imaginations to work in tandem as a snapshooting dream machine. Their classes help aspiring photographers progress from neophytes to seasoned pros. When not busy instructing the next generation of shutterbugs, David and Ally also devise photo safaris, which send small teams of photographers to capture shots of famed landmarks including San Francisco's Golden Gate Bridge; the Lincoln Memorial of Washington, DC; or Yosemite's 60-foot statue of Yogi Bear.
There’s no sound worse than the splash of a smartphone hitting water, or the crack as its front face shatters on a sidewalk. Luckily, there’s the repair team at Fullbars Cell Phone Repair in the Energy Corridor, which can bring submerged and otherwise damaged phones back to life – assuming, of course, you bring it in right away. Beyond cracked screens and water issues, the straightforward repair shop can take care of broken buttons, damaged charging docks and pretty much anything else that can go wrong with a cell phone. The store is located in a blink-and-miss-it strip mall on Eldridge Parkway, so keep an eye out for the bright green Cell Phone Repair sign near Briar Forest Drive. With operations in several states, this is still a family-run business, and the knowledgeable, patient staff is more than happy to walk you through the necessary steps to repair your phone.
When touchscreens crack or shatter, operating systems refuse to cooperate, and smartphones need to be sprung from their jails, the crew at iFix Gadgets live up to their company name with an array of technological services. With multiple Houston locations staffed by technicians proficient in every make and model of Android or Apple phones and tablets, iFix quickly restores fractured devices to their factory shimmer and maneuvers through maddening software glitches with system updates and deft restorations. The staff's expertise also extends to unlocking and jailbreaking phones and repairing of video-game consoles that are on the fritz. In addition to mending gadgets, iFix also stocks smartphone cases and other accessories so owners can outfit their handhelds in style.
It only takes one unlucky second, and perhaps one very sharp rock, to destroy a smartphone or tablet screen. And if you send it back to the manufacturer, it can take a long time to fix and cost almost as much as a new phone. But thanks to Futronix Cellular's team of professional technicians, almost all brands, including iPhones and Galaxies, can be repaired in a matter of hours, or even minutes, at a fraction of the manufacture price.
In addition to repairing screens and fixing charger ports, the repair and retail outlet stocks a range of phone and tablet accessories, including stylish cases and headphones. Futronix also supplies homes with endless channels as a authorized Dish network retailer.