uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Realizing that she was left with little time for cleaning after getting through the rest of her family and work obligations, Miss Marie started hiring maids to clean her home. But the results weren’t always great. Generally dissatisfied with these housekeepers’ work, she started her own housecleaning business to help people keep their homes exceptionally tidy and give them back the hours they would otherwise spend cleaning. For each job, Miss Marie’s Maids dispatches teams of two to homes to harvest sparkling surfaces with eco-conscious tools, such as steam mops for hardwood floors, chemical-free cleansers, and microfiber towels. Like the internationally accepted rules for hide-and-seek, their service checklist includes all the major areas of the home, and clients can invest in extras such as laundry, oven cleaning, and pantry organization.
The extensively trained personnel of Best Buy Carpet Cleaning wash residential and commercial carpets, rugs, upholstery, and air ducts with an arsenal of cleaning materials made from 100% organic plants, vegetables, and natural enzymes. With a steam-cleaning process that controls the amount of moisture used per session, technicians abolish pet stains from carpets, carefully tend to dirty Persian or Oriental rugs, and cleanse furniture with adroit disinfecting, vacuuming, and deodorizing skills. Elsewhere, their van-powered cleaning tools eradicate tile and grout, their power stretchers re-stretch carpets, and their floor specialists cover all wooden-floor needs, such as restoration and cleaning. Through a 24-hour water-damage emergency line, meanwhile, customers can summon Best Buy Carpet Cleaning's team of certified water-damage experts to inspect homes or office buildings damaged by floods or water-balloon parties.
Having resolved at a young age to pursue his passion for green building, Jeff Kaplan created the Urban Land Institute's Young Leaders Program when he was just 21 years old. In late 2007, Jeff started New Living, a green building and home store whose high environmental standards earned the shop a B Corporation certification. Today, New Living sells exclusively eco-friendly products from ethical businesses, stimulating the local green economy while making green materials more affordable and accessible. Staff members passionate about responsible consumerism often help customers interested in repurposing and refinishing items. Kaplan's efforts at revitalizing Houston's small businesses and affinity for wearing capes earned him the title of Green Hero from the U.S. Green Building Council.
Stained Glass Learning Center's sand-melting experts demystify the art of custom glasswork during their array of classes, during which participants learn how to assemble their own glimmering kaleidoscopic masterpieces. The shop's beginners' classes enlighten glass-manipulating newbies with stained-glass basics, preparing them for the more challenging novice workshop, where they can embark on guided projects of their choosing.
In addition to stained-glass classes, the experts always host fused-glass sessions that sizzle with glass-heating tips and kids' mosaic classes that safely introduce children to glass art. Stained Glass Learning Center's schedule of class times varies based on location and Nostradamus's predictions.
You name it, and the staff at MBM Cleaning will probably clean it, and they’ll do so using nontoxic chemicals and state-of-the-art techniques such as negative air pressure and HEPA filtration. In addition to tidying up carpets, air ducts, vents, and chimneys, the NADCA- and VSMR-certified technicians also offer handyman services to repair HVAC systems and install insulation. Their efforts have improved the air quality of homes across the Houston area and garnered an A+ rating from the BBB, the younger, cooler brother of auto organization AAA.