At the beginning of each 90-minute treatment, a skin assessment is performed to determine each individual's facial needs. After the customized mélange of skincare products sets to work, the energy-relaxation regimen begins. Using the techniques of Reiki—a practice said to relax the body and mind and release the stresses of daily life—level II practitioner Sarah Gordon acts as a guide for the Chakra's healing energies. With the energy flowing, customers are gently massaged, soothing the neck, shoulders, décolleté, scalp, arms, hands, and feet. The foot massage combines energy-stimulation and reflexology techniques to invigorate the whole body.