As a little girl, Vanessa Ortega was often found snoozing underneath her family's mobile home alongside her german shepherd, Giant. An intense sleepwalker, on many nights she would leave her bedroom, open the front door, and make her way down the front steps with the faithful Giant. Her bond with canines continued into adulthood, during which she's owned up to four dogs at a time. After trying different overnight-boarding facilities, Ortega noticed that her pups displayed anxiety, timidity, and other signs of trauma, so she decided to open her own pet-care business to give dogs high-quality attention.
During daily visits, Ortega and her staff care for pets in their owners' homes, taking them out for walks, filling their food and water bowls, and playing games such as catch and Stratego. Staffers spend the night at the animal's home during overnight visits, which can be a comfort to anxious pets, or take more sociable pets to their own home for a sleepover. Without fail, regular customers are assigned the same caretaker and substitute caretaker for each visit, both of whom they meet during a consultation before the first visit. They can rest assured knowing that Ortega interviews and background-checks all employees thoroughly to ensure that they love pets and are not going to dress them up like the characters of Little Women. Staff also provide masters concierge services, which include running errands and performing light chores, such as grocery shopping, house sitting, and home organization.
Preppy Pet is like a five-star spa and resort for pets of all stripes. Dogs, cats, and birds luxuriate under a slew of services, including grooming for pups complete with manicures, conditioning treatments to keep coats sleek, and spa-style baths. When they're not relaxing at the hands of the pet aestheticians, dogs take to romping in the climate-controlled indoor playgrounds—dubbed the Yacht Club, Country Club, and Racquet Club—with similar-sized compadres. For longer stays, pets can hunker down in private suites with their own TVs and snacks, all the while breathing in fresh oxygen pumped in by the air purification systems.
Humans aren't left out of the bargain. For grooming services, Preppy Pets lets guests drop of dogs at the start of the work day and retrieve them after, giving owners a chance to knock out some errands or visit their second pet family. They can even check up on their dogs remotely with the Puppy Pet Cam.
Arizona Bird Store is home to blue and gold macaws, blue-fronted Amazons, and sulphur-crested cockatoos—all of which can alight on visitors' shoulders or nuzzle their necks. The sociable birds range from hand-fed babies to adult breeders, and they include varies species, such as tiny finches and large, chatty parrots.
The specialty shop also boards birds, and its staff performs grooming services. In addition, Arizona Bird Store supplies patrons with a wide variety of cages and specialty accessories.