The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration, among others, as well as state emissions inspections. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Car after car slowly rolls past as automatic sprayers lather them up and rinse them down before a mist of Simoniz Hot Wax & Shine is applied. It’s from West Oaks Car Wash & Mobil1 Lube Express’ roomy waiting area that customers relax after having cars cleaned, which when performed regularly can maintain the luster of the car’s exterior. Applications of Simoniz products shield the car from UV rays and guard it from minor scratches, and rust inhibitors keep auto exteriors from decaying. Bolstering each car’s surface protection, the Rain-X Complete option also repels water during inclement weather or when parked inside backyard pools. Besides keeping cars cleaned inside and out, the team at West Oaks Car Wash & Mobil1 Lube Express also performs maintenance services such as oil changes and lubes.