Though Suzanne, a native of the New York City suburbs, enjoyed living throughout the country with her husband John, she always missed New York–style bagels, which led the pair to open their first Bagel Factory in Augusta, Georgia and then another in San Antonio. Bakers craft New York–style bagels in 21 flavors, such as asiago cheese, cinnamon crunch, and everything. Each one can be paired with 10 flavors of cream cheese, including raspberry chipotle and serrano pepper. In addition to bagels, the menu offers sandwiches and salads along with breakfast eats and includes Bagelaches composed of bagel dough wrapped around locally made Kiolbassa-brand sausage and can be stuffed with various items, including cheese, sauerkraut, or bacon. Freshly baked bread or bagels hug deli lunch sandwiches made with Boar's Head ingredients, such as the Carpenter with turkey, cream cheese, and cranberry sauce. Additionally, sips of regular coffee and espresso drinks from Community Coffee prepare visitors for long nights of dumping grass clippings down neighbors' chimneys.