Before Comfort One Shoes' sole experts are allowed to fit a single shoe to a customer's foot, they must graduate from Comfort One University and undergo a mentorship process. It's only then that they can help shoppers find their desired footwear, whether it be lace-up Ziera boots, On running shoes with CloudTec technology, or Thierry Rabotin shoes, handmade without uncomfortable, rigid components. Alongside men's and women's footwear, the shop stocks an assortment of bags and accessories such as colorful iPhone cases from Triple C Designs that protect phone exteriors and conceal scratches from the last time you transformed into a werewolf.
Comfort One Shoes also seeks to better the world through creative philanthropic efforts, such as collecting 25,000 shoes for those without and offering their employees half their pay and time off to volunteer in the community. Perhaps such initiatives are part of the reason Comfort One Shoes earned the National Shoe Retailers Association’s Retailer of the Year Award in 2011.