Bull Mountain owner Jack Hansen has stayed true to a simple principle in his 45 years in the HVAC industry—make things as easy as possible on the customer. In fact, he often attempts to talk customers through simple fixes of their heating or cooling problems over the phone before sending out a technician. Since Hansen understands that homeowners may not always keep detailed records of their home-maintenance histories, he directs his staff to perform a diagnostic program with more than a dozen points during every service call. But Jack sees the bigger picture, too. To reduce energy costs and help the environment, he has aligned himself with Energy Star, a government program designed to promote energy-efficient practices and prevent local utility companies from turning off the stars.
Because Steven Green, owner of 72 Degrees Heating and Air Conditioning, is so concerned with customer safety and satisfaction, all of the company’s technicians carry not only the Technician Seal of Safety—which denotes high industry standards in background checks, drug testing, and training—but also NATE (North American Technician Excellence) certifications. These technicians arrive at homes to perform repairs or preventative maintenance on indoor heating and cooling systems, ensuring that harsh weather never bothers homeowners unless they like to bathe in the yard. They’ve done plenty right so far—the technicians, who are also factory trained and certified in the use of infrared-camera inspection systems, earned four Angie’s List Super Service Awards between 2009 and 2010.
Revival Energy Group’s team employs sophisticated technology to detect cracks and imperfections that hinder a home’s air quality and energy efficiency. Technicians offer a host of home-analysis services, presenting energy models that accurately track energy usage and comfort assessments that inspect the home’s heating and cooling apparatuses. Experts employ infrared technology to register exact temperatures in different areas of the home while isolating invisible drafts and the snoring ghosts that create them. Through its partnership with Energy Trust of Oregon and Clark PUD, Revival Energy Group can also assist homeowners with the process of securing cash incentives, rebates, and state energy credits to help with the cost of improvements.
As articulated in an article in the Columbian, Revival Energy Group’s owner, Robert Brierley, holds certifications as an energy auditor and a building analyst. The Australian émigré studied engineering and also boasts a certification from the EPA.
For the past 30 years, homes in need of climate control have called upon the elite services of The Heating Specialist, whose contractors ply their professional expertise to help homes breathe easy again. Their services span all things heating and cooling and range from addressing design issues to outfitting a new home with freshly minted components. Most of the company's technicians are NATE certified, ensuring a high level of expertise whether they're performing complex maintenance or simply fanning an overheated homeowner with an air-conditioner brochure.
The technicians at Bridgetown Auto Body draw on more than 20 years of experience and a trove of old-fashioned values as they mend and gussy up their automotive clientele. When they aren't nurturing wounded vehicles back to health, they slather autos with paint and offer three detailing packages, from a basic wash to an aromatherapy bubble bath. In addition to drafting free estimates, Bridgetown's technicians also provide rental vehicles and pickup and drop-off services for their customers.