Auto Fix draws on their parent company's deep wells of experienced, ASE-certified technicians to staff their seven garages in Illinois and Indiana. The full-service shops keep cars running with oil changes and thorough vehicle check ups, and they routinely flush power steering, radiator, and transmission fluids. Having spent years working with vehicles, Auto Fix technicians can repair any part of the car from the suspension to the fuel system. They're confident in their repairs as well, offering any client a 12-month or 12,000-mile guarantee on each fix. The team also renders problem-precluding services such as full safety inspections, shocks and struts service, and tire rotation—which does not mean enforcing who’s up next on the backyard tire swing.
Quality Automotive's bright gold insignia, painted on the shop's white trucks, can be seen all across South Bend, making it the second most ubiquitous gold logo in the city—right behind that of Notre Dame. The troupe of technicians that drive these trucks delivers onsite automotive repairs across the city. Though specializing in fleet repair, the certified technicians revitalize all types of cars with a range of treatments. They swap dirty oil with fresh fluids during standard oil changes, following up the service with a 28-point inspection. Computer diagnostics sleuth out potential problems, while the shop's talented mechanics repair busted brakes, screwy suspension and steering systems, and radios stuck on “Radar Love.” Aside from maintaining rides, Quality Automotive also offers collision repairs.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car: it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others. Jiffy Lube's quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Rows and rows of new and certified preowned vehicles surround Hall Chrysler Dodge Jeep Ram. Inside the dealership's service center, Chrysler-certified technicians change the oil, rotate the tires, inspect the emissions, and detail the surfaces of all vehicle makes and models. Members of the parts department lend a hand when vehicles need batteries, mufflers, brake pads, and more tiny horses to power their engines.
Ziebart has had plenty of time to perfect its auto-detailing services: the shop has been in business for more than 50 years. Trained and certified technicians use ultramodern equipment and Ziebart's own brand of products to detail interiors and exteriors, protect paint, and repair scratches. They also tint windows and program remote starters.
Though Vordeman Volkswagen's mechanics and technicians know how to care for cars of all kinds, their bread and butter is European and luxury cars. It’s not rare to find service bays occupied by Porsche 912s, BMW convertibles, and classics such as a 1977 Mercedes. Even the parking lot regularly fills up with VW Beetles for meetings of the Old Fort VW Club, and team members have been known to race their own Volkswagens in autocross competitions. Additionally, three team members are master certified by Volkswagen, a rare distinction earned after spending 65 eight-hour days learning the intricacies of maintenance.
As a NAPA AutoCare Center, Bittersweet Automotive mends vehicles of all makes and models with services—which range from oil changes to complete engine replacements—backed by a nationwide 12-month/12,000-mile warranty. During the oil change, ASE-certified technicians milk engines of their soiled oils and refill them with up to five quarts of standard motor juice. Mechanics additionally work to ensure engines run smoothly with an oil-filter replacement, a traditional oil dance for good luck, and a 24-point inspection.