uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Waterdog Computer Works' resident mascot is a Portuguese Waterdog named Joey. That breed is renowned for its strong work ethic and knack for retrieving fishers' lost tackle and nets. The technicians here hold themselves to a similar standard, swiftly responding to clients' calls and doing everything in their power to resolve their computer issues. Versed in the workings of both PC and Mac systems, the team clears virus infestations, solves hardware malfunctions, speeds sluggish operations, and specialize in the installation of new computers and entire networks.
CROW is Computer Repair on Wheels. Our company's goal is to solve all your computer dilemmas both quickly and efficiently. We achieve this by bringing the computer repair workshop to your home! CROW's vehicles are retrofitted with state of the art computers, software and equipment.
The team at iPartz USA repairs iPhones with Apple-certified panache. What's more, if the issue is the ever-common cracked screen, there's no need to schedule a second appointment for pickup. Instead, like talented hibachi chefs or untalented magicians, the iPartz technicians do their work right in front of the customer's eyes. Owners can peruse a selection of replacement parts and accessories as techs transform Apple devices back into their functioning, handsome selves.
During the challenge, teams of two or more individuals will run helter-skelter around the city in a frantic race for cash prizes and personal pride, with a first-place award of $200. Not only will participants have to solve strands of interconnected clues that would test the deductive powers of even the most seasoned children's book detective, they'll need to plot spatiotemporal stratagems while exploring undiscovered corners of the city. Although being physically fit is a plus, quick wits and wise planning will ultimately determine the winners. Participation in the challenge gets contestants a clue packet, race-number bib, and T-shirt, and fees go toward the prize pool. The website offers a regular FAQ, as well as a Groupon FAQ detailing the intricacies of the race, what to wear the day of, why it's not okay to bring a boa constrictor, and more.
At Ape Tek Computers, technicians don't just tidy up hard drives, design websites, and build computers as a career—tending to electronics is their passion. Most of the skilled computer whizzes own plenty of digital devices of their own, giving them a personal insight into smartphones, laptops, and desktops of all makes and models. The specialists can restore smooth-running functionality to a PC after a nasty virus attack, or restore iPhone and iPad screens cracked from accidental falls or rounds of Pin the Mouse on the Gadget.