Because Steven Green, owner of 72 Degrees Heating and Air Conditioning, is so concerned with customer safety and satisfaction, all of the company’s technicians carry not only the Technician Seal of Safety—which denotes high industry standards in background checks, drug testing, and training—but also NATE (North American Technician Excellence) certifications. These technicians arrive at homes to perform repairs or preventative maintenance on indoor heating and cooling systems, ensuring that harsh weather never bothers homeowners unless they like to bathe in the yard. They’ve done plenty right so far—the technicians, who are also factory trained and certified in the use of infrared-camera inspection systems, earned four Angie’s List Super Service Awards between 2009 and 2010.
Bull Mountain owner Jack Hansen has stayed true to a simple principle in his 45 years in the HVAC industry—make things as easy as possible on the customer. In fact, he often attempts to talk customers through simple fixes of their heating or cooling problems over the phone before sending out a technician. Since Hansen understands that homeowners may not always keep detailed records of their home-maintenance histories, he directs his staff to perform a diagnostic program with more than a dozen points during every service call. But Jack sees the bigger picture, too. To reduce energy costs and help the environment, he has aligned himself with Energy Star, a government program designed to promote energy-efficient practices and prevent local utility companies from turning off the stars.
The seasoned technicians at Oregon Install Company call upon their more than seven decades of combined experiences to complete detailed, efficient installations of home entertainment equipment. In addition to wall-mounts for televisions, computer installation, and speaker work, the team also programs remote controls, installs furniture, and peels off any really sticky labels. The friendly and respectful techs also specialize in solving tricky electronics problems, and are confident that they can overcome any installation obstacle, no matter how big or how wirey.
In repairing and installing furnaces, air conditioners, and air-filtration systems, technicians on the 24/7 Heating & Cooling team are helping keep homes' air comfortable and clean. But when clients enlist the team's services, they're directly contributing to helping a disadvantaged family stay warm this winter by becoming part of the shop's free furnace program. This dedication to their work and community informs every repair, replacement, and tune-up they perform, which is why homeowners rely on 24/7 when the seasons change or they get a garden-gnome infestation in the vents.
For the past 30 years, homes in need of climate control have called upon the elite services of The Heating Specialist, whose contractors ply their professional expertise to help homes breathe easy again. Their services span all things heating and cooling and range from addressing design issues to outfitting a new home with freshly minted components. Most of the company's technicians are NATE certified, ensuring a high level of expertise whether they're performing complex maintenance or simply fanning an overheated homeowner with an air-conditioner brochure.