The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car: it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others. Jiffy Lube's quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
At Indy Auto Spa, cars aren’t the only ones who get pampered. While autos are in the shop, patrons recline in Italian leather seats, sip complimentary coffee and bottled water, and enjoy free WiFi on loaner iPads. Meanwhile, cars receive detailing services that were ranked number one by The Indy A List voters in 2010 and 2011. At their two locations, technicians revamp cars inside and out, but also tint windows, design and install vehicle graphics, and cover cars in protective paint finishes that keep bugs from burrowing into their caramel centers.
Owners Mike and Greg took over Xtreme Vehicle Designs in 2010, seeking to channel their 27 years of shared industry experience into a auto enhancement business that operates with a personal touch. Having seen the deficits of big-box retailers, they assembled a highly talented crew of gear heads, installation experts from Pioneer’s training force, technicians recently back from serving in Iraq, and graphics experts. Since they understand how important sound systems are to music lovers, they encourage their customers to bring their iPod, CDs, or mobile a capella bands into the demo room and test the equipment for themselves. This personal attention extends to all of their services, whether it’s the installation of a new sound, video, or security system, the application of LLumar tinted window film, or cosmetic upgrades such as vehicle graphics and detailing.
Meineke Car Care Center's experienced technicians ready cars, trucks, and SUVs for reliable starts and safe cruises with preventive, maintenance, and repair services. After calling one of three shops to schedule an appointment, customers can roll their rides in and let mechanics feed engines fresh motor oil, install new filters, and remind carburetors of life's inherent beauty.
Charging-system tests ensure batteries are ready to rouse engines, and cooling-system diagnostics scour systems for leaks or blockages. Roadside-assistance packages, good for 24-hour towing, jump-starts, flat-tire service, and doo-wop singing in place of broken radios, allow motorists to travel without worry, and state inspections ensure jalopies stay on the good side of the law. Drivers can hang out in vibrantly colored waiting areas during the wait, sipping on complimentary coffee and using the free WiFi to find the origin of the term WiFi.