Dr. Scott Lam administers eye exams with a focus on patient education, carefully explaining the different steps for determining a prescription and finding symptoms of damage or disease. After taking a peek at their peepers, he leads guests to the office's showroom, where he and his staff help them pick stylish frames. Instead of concentrating solely on fit, they discuss the client's tastes and lifestyle, hunting down the best match from popular brands and daring boutiques. From classic Coach and Ray-Ban frames to vintage-style specs from Mandalay in Japan, their inventory spans the fashion spectrum.
Dr. Lam also applies his expertise to services that don't focus solely on spectacles. He performs contact-lens fittings, LASIK consultations, and exams for children. Whether searching for signs of glaucoma or helping clients finally read the corny jokes inscribed on the head of every sewing pin, he prioritizes an inviting, customized style of care. Visitors are even allowed to choose from one of five languages: English, Cantonese Chinese, Mandarin Chinese, Vietnamese, and Spanish.