Though they may be a long way from their country of origin, European- and Asian-made vehicles feel at home at Import Performance thanks to friendly technicians who service their nuanced systems and equip them with original parts. The team's 20 years of experience and specialization in foreign brands such as Audi, Subaru, and BMW becomes evident as they pop hoods and crawl beneath undercarriages to service brakes and engines and sing to transmissions in their native tongue. Although the company performs repairs, their number-one goal is to thwart problems before they occur through maintenance services that preempt mechanical failures and save drivers money on costly fixes.
Sam Meineke opened his three-bay muffler shop in 1972 with a single product line, and through time, he and his successors have expanded the business into a complete automotive car-care center. Today, nearly 900 franchise owners operate their locations around the globe, still standing on the firm foundation of Sam's ideal of nursing vehicles back to health at fair prices. Meineke Car Care Center's mechanics perform an array of services, keeping rides running in showroom condition with tune-ups, 23-point inspections, tire rotations, and deep-tissue windshield massages.
Not only is Auto Village Center an ASE-certified auto facility, but its staff comprises a European auto specialist and diagnostic expert and technicians who share more than 55 years of experience. They welcome all makes and models in for service and repairs, including oil changes and maintenance checkups to make sure cars are running smoothly, as well as servicing brakes, transmissions, and A/C systems. They're also equipped with the latest diagnostic equipment, which helps them scout problems and preempt breakdowns or catch cars in lies when they're pretending to be overheated rather than go to the carwash.
Most Popular Service: Windshield chip and crack repair
Staff Size: 1 person
Average Duration of Services: 30 minutes or less
What is one of your signature services? How is it performed?
We perform chip and crack repair by using resin inside of a vacuum device called a bridge. The bridge allows us to [remove] all the air from the crack and replace it with a resin. We then cap the repair with a fast-drying resin that protects the repair. The repair is then buffed and polished, and then we clean the windshield.
Sometimes it's all about the little things in life. What supplemental courtesies do you include with your main services to leave clients with a smile on their face?
After a repair is complete, we clean the entire windshield, inside and out. We can also apply Rain-X at the customer's request.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.