Computer Sights was founded in 2007 to help small businesses in Ft. Lauderdale, Sunrise, Plantation get the most out of their technology. Over the years we’ve helped many small businesses relieve their technology worries so that they can concentrate on growing their businesses and realizing their goals.
uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Repair 2 Fix?s team of technicians can replace an iPhone 5 screen in fewer than five minutes. But that only scratches the surface of its electronic expertise. In its ivory-toned, futuristic shop, which eschews framed artwork in favor of mounted, glowing screens, the staff operates on older iPhone generations, iPads, MacBooks, and other Apple devices. Gaming consoles such as the Xbox 360 and the PS3 also fall within its repair repertoire, as do non-iPhone smartphones, from Samsung Galaxies to rotary phones with one button relabeled ?Instagram.? For maximum convenience, the technicians can converse in both Spanish and English.
Rather than viewing electronics as disposable, The SmartPhone Clinic’s team of technicians aims to give damaged phones and computers a new lease on life. Though shattered screens, cracked LCDs, and erratic track pads may signal the end of a phone’s useful life to some, the staff views them as simple problems with an overnight solution. A turnaround time of 24 hours is typical for even the trickiest of repairs, and as soon as the refurbished phones are back in their owner’s hands, the repaired parts are covered by a 90-day warranty, a 30-day money-back guarantee, and a lifetime supply of digital brownie points.
MobileStop offers refuge for high-tech gadgets beleaguered by damage or in need of updates. The repair shop can fix cracked screens on cell phones and tablets, analyze the damage done to water-logged devices, and scold antennae that purposefully poke you in the eye. They handle products from Apple, including iPhones and iPads, as well as goods from Samsung and other big-name manufacturers, fixing items quickly and backing all parts and labor with a 90-day warranty.
The technicians at 911 Phone Repair go above and beyond the services described in their company's name. In addition to repairs, they unlock smartphones, purchase old phones, and let customer trade in current models for something new. The techs also work on laptops, game consoles, wormhole stabilizers, and many other electronics, with numerous tools and techniques at their disposal.