Each day since 2004, the team of repairmen at Bavarian Performance Group has put the power of automotive specialization on display. Lead by a dealer-trained Master Technician, the team focuses its expertise solely on vehicles made by German automaker BMW, handling all service needs related to the suspension, electrical, and mechanical systems of the manufacturer's vehicles. Instead of using off-brand parts or building exact replicas of German manufacturing plants, the team uses original BMW parts for every service. They also trust their own work; each service comes backed by a two-year unlimited mileage warranty.
Founded in 1952 as a Massachusetts nonprofit for tire dealers and auto-service shops, the New England Tire and Service Association has maintained a level of excellence among all of its members for more than a half-century. Like a chamber of commerce, a professional association, NETSA ensures the quality of craftsmanship of its members and promotes its industry with annual trade shows. With a wealth of active members ranging from local tire merchants to service centers, NETSA boosts both masterful automotive-repair work and small businesses throughout the region. NETSA also supported the recently passed Right to Repair law, which requires manufacturers to provide repair information to vehicle owners and independent repairers. This allows customers to better choose who services their car.
When the trained technicians at The Driveway Doctors perform a job, they use ultramodern car-diagnostic equipment to see if vehicles need an overhaul or if they're just having an allergic reaction to regular-grade gas. The service list includes oil changes, engine repairs, and used-car inspections.
Masters of moving parts for more than three decades, the ASE–certified technicians at Automotive Services of Boston coddle cars inside and out with comprehensive details and repair services. Technicians eschew rough automated wash tunnels for gentle hand washes and waxes, coaxing showroom shines out of even the most shopworn autos. Their maintenance menu also covers car-care concerns across the alphabet, from air-conditioner and brake repair to towing services and tune-ups for the glove box’s built-in xylophone. Each service comes backed by the added peace of mind contained in the shop’s 100% maintenance warranty.
When the experts at Colonial Nissan of Medford aren't equipping customers with new and pre-owned vehicles, they mend careworn chariots in their service department. Of Colonial Nissan’s three factory master technicians, two draw on more than 25 years of experience with Nissan as they diagnose cars with computerized equipment, nurture them with maintenance services, and calm their frazzled fuel lines with promises of one-year or 12,000-mile warranties.
A comfy waiting room cossets customers with magazines and coffee while mechanics work. A 50-inch flat-screen TV entertains eyeballs with cable television, and free WiFi flows through the room in search of cell phones, computers, and brains to connect with. Colonial Nissan of Medford also offers a round-trip shuttle service to any destination within a 10-mile radius of the dealership.
The Toyota Corolla was in sad shape, with its driver-side door crumpled after what must have been a nasty sideswipe. But the missing window, crushed panel, and nonfunctional lock mechanism ended up being an easy fix for Malden Broadway Auto Body’s technicians, who have been working in the face of rampant automotive destruction since 1945. Before and after stories like this are a hallmark of the team, who guide vehicles and their owners through every step of the rehabilitation process, from towing and insurance claims to repair and post-op lollipops.