At King Chevrolet Buick GMC, car buyers can browse from a selection of new and used vehicles. But those who already have cars can sidestep the showroom for the mechanics at the dealership's service department. There, the team tackles an array of maintenance and repair services, from basic oil changes to more comprehensive tasks such as servicing the power steering system so the car can steer itself again.
Mountainview Tire Factory began in 1984 as a network of independent tire dealers who teamed up to find better prices for their customers. Today, they supply a chain of independently owned locations across the Western U.S. with tires from brands such as Goodyear, Kelly, and Dunlop. At each location, ASE-certified technicians specialize in the installation of both tires and wheels, and outfit every tire purchase with a warranty that includes free flat repairs for the lifespan of the tire, free rotation, and an inspection. They also perform a wide slate of maintenance services—such as oil changes, brake servicing, and electrical work—to ensure cars are healthy enough to make the most of their new rubber running shoes.
Located in Sears stores or at adjacent offices, Sears Optical's independent optometrists screen peepers to determine accurate prescriptions and diagnose any health problems. As doctors position a refractive device over the eyes, flipping through lenses of varying strengths, patients describe the level of clarity with which they can see the purple zebra dancing in the far corner. In addition to the prescriptive exam, doctors may use eye drops to dilate the pupil to scrutinize the retina.
Best Western Transmission's ASE-certified mechanics keep autos running smoothly with their expeditious oil-changing service. During the 20-minute process, fully trained staffers gingerly lift vehicles on hydraulic lifts to drain grimy lubricant and tickle cars' sensitive underbellies with freshly cleaned dipsticks. A technician then funnels up to five quarts of motor oil into each car's thirsty reservoir, ensuring engine efficiency and low friction between its many moving parts. Autos are then subjected to a thorough 33-point inspection that, depending on the vehicle's make and condition, can take up to an hour. Technicians will examine filters, check fluid levels, and run the car through a gauntlet of diagnostic tests to determine the car's overall state of health and its propensity to honk at European-model cars.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car?it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
From custom leather seats to eye-catching spoilers, Autoplex by Vanworks refurbishes cars, trucks, and SUVs with interior and exterior accessories. Window tints by 3M, Webasto sun roofs, and bumpers are just part of the shop’s exterior enhancements; technicians also equip rides with tires by Michelin and Good Year. On the inside, technicians install both luxuries and necessities, including seat-heaters, floor mats, and LiquiCell Comfort equipment, which save drivers from a sore coccyx after a long road-trip or stake-out of their old principal's house. Alpine products drive Autoplex’s electronics division, where the professional installers can soup up systems with everything from overhead video units to vehicle-specific navigation systems.