Groupon Now!™ Frequently Asked Questions

Find some Q&As below about Groupon Now!



What is Groupon Now!?

Looking for something to do right now? Groupon Now! deals are great time-limited offers from local businesses. These deals must be redeemed between the hours specified on the deal page and voucher, and usually on the same day of purchase. Most deals are available in limited quantities and only for a short period of time.

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How do I buy a Groupon Now! deal?

Now! deals are mixed in with the rest of the local deals we offer. You can identify them by a clock icon Groupon Now! and purchase them on the web, through our mobile app for iPhone, iPad, Android, Blackberry, or Windows devices, or by accessing our mobile touch site at touch.groupon.com. On the app and touch site, Now! deals can be found on the “Nearby” tab.

To buy a Now! deal, click or tap the “Buy!” button on the deal page as you would for any other deal. The only difference is that you have to redeem Now! deals between the hours specified on the deal page and voucher.

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Do Groupon Now! deals require a minimum number of purchasers?

No, there’s no “tipping point” and the deal is good as long as your purchase is completed. However, merchants may limit the number of customers who can buy their deals.

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Does Groupon Now! take into account the relativistic experience of time postulated by Einstein?


Yes, which is why all Groupon Now! purchases made outside the standard deviation of the Earth's velocity will be honored at their purchaser's subjective moment of acquisition.



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Can I use my Groupon Bucks to buy a Groupon Now! deal?

Yes.

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How early can I buy a Groupon Now! deal before I can redeem it?

The redemption period will always be listed on the deal page and on the voucher. When you buy a Groupon Now! deal, you should typically expect to use it that day. However, some deals are available a few days in advance, so be sure to check the Fine Print before you buy.

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How do I use my Groupon Now! deal?

The same way you use a daily Groupon deal! You can view and print all of your vouchers from the My Groupons section of your account. Redemption instructions will be listed on your Groupon Now! voucher.

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Does the Groupon Promise apply to the purchase of a Groupon Now! deal?

Yes.

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Whom do I contact if I have a problem with my Groupon Now! deal?

You can contact Groupon or the merchant directly. We’ll do our best to help.

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What happens if I don’t use my Groupon Now! voucher in time?

No harm, no foul. If you don’t get a chance to use your Groupon Now! voucher before the promotional value expires, we will refund the purchase value in the original form of payment. Unprinted, unviewed Now! vouchers will be automatically refunded within 72 hours of expiration. If you printed or viewed your Groupon but did not use it, contact us and we’ll be happy to give you a refund.

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