Custom Car Detail

44 Riviera Dr, Agawam, MA 01001 44 Riviera Dr, Agawam Directions
+14132659965
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92% of 125 customers recommended

For the best auto service in Agawam, make the right choice with Custom Car Detail. At Custom Car Detail, you can receive a professional detailing service at a price you won't find anywhere else.

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84 Tips
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Report | 2 years ago
Great service and very professional attitude. I highly recommend Custom Car Detail. Andrew offers a "concierge" car detailing experience, and will even travel to your workplace to retrieve your vehicle to work on it at the job site.
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Report | 2 years ago
The services of this small business are much sought after by local firms and private individuals. Basic car interior cleaning was covered by my groupon. Other services, i.e., engine, exterior, or upholstery cleaning are available for additional fees. Work performed is top notch and delivered on time. I dropped my car off at 0830 and picked it up at 1230. You want to use this business. My car came out looking new. Hint: Bring two long cleaning bags (one for your back, one for your seat) in case the upholstery is not completely dry.
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Report | 2 years ago
Very professional. Did a great job
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Report | 2 years ago
Don't expect a waiting room.
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Report | 2 years ago
Very accommodating.
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Report | 2 years ago
The service was excellent!
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Report | 2 years ago
When I purchased the Groupin it stated that e-mail was the best contact method and would get a faster response. I e-mailed Custom Car Detail multiple times and when they finally responded, about 3 weeks later, I got a generic response that never answered my original question, what was the difference between the groupon for $65 and the same detail for $65 shown on the website. I also called them multiple times not getting a call back until about a week later (even though they say they'll get back to you by the end of that business day). The guy took all my info, asked what I wanted done and I scheduled my appointment for 9:30 on a day that I knew I was off from work. I did at that time tell the guy about the seats and he said he would take a look and decide when he saw the condition of the seats if there would be any additional payment. I went to my appointment about 2 weeks later and no one was there. I called the number, no answer, they called back within a few minutes and when I told them I had an appointment they said that they didn't have me down but would be at the location in about 10 minutes. So I waited, the guy showed up and had me show him the areas of concern, I specificallly said my driver and passenger side seats because of a few coffee spots and even pointed them out, the guy said that he could have it done by the end of the day because there was another car in front of me, even though I had made my appointment for 9:30 and was told my car would be finished by 12:30 1:00. I said that was fine because I really had no other option at that point. I got the call that my car was done around 2, I picked up my car around 3:30. The guy did a great job vaccuuming and wiping down but neglected to take care of my only real area of concern, the coffee spots on the seats. If I wouldn't have specifically made mention that I really wanted the coffee spots taken care of then I would be highly satisfied with the service provided, but i'm disappointed with the overall experience.
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Report | 2 years ago
super customer service and excellent workmanship
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Report | 2 years ago
Fine experience. Car looked very good.
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Report | 2 years ago
I would, ABSOLUTELY, recomment Custom Car Detail to anyone and everyone!! Wonderful experience with beautiful results!! Andrew and Damien just top notch in courtesy and customer service. Damien worked on my car all day, inside and out, and it's just like new! He takes great pride in this art. Andrew , as well, working diligently, and thoroughly, assuring everything being taken care of. Two terrific, hard working young men who are very proud of their business and the fine work that they do--and rightly so!!
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From Our Editors

To showcase the skills of his talented detailers, Andrew went on a mission. The owner of Custom Car Detail began searching for the Chevy Camaro his father drove when Andrew was a boy. Although his dad had sold it several years before, Andrew tracked the roadster down through assiduous work. What he saw both heartened and dismayed him. The car was in a state of disrepair, with a crunched front fender and a fading paint job. Where many might have seen broken childhood memories, Andrew saw hope and revived the car to what it is today. Custom Car Detail's main goal is customer service and they strive for perfection in every detail.

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