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Managed IT Services, Support and Data Protection for Your Business
Decrease your IT costs and hassles with our managed IT services offering and concentrate on your business, not your technology.
Business IT Support
Even if data loss seems unlikely, a business without a data backup plan risks complete collapse. We offer complete data backup and security for protection in the event of a disaster or system failure.
We deliver IT help on a per-hour or per-incident basis, giving you the support you need exactly when you need it.
Electronic Medical Records Systems Management
Advanced Computer Services
offers electronic medical record setup, service and support for small and large medical and dental practices, community clinics and billing services. With our years of experience we can help you select the best system to meet the needs of your practice, your staff and your patients. We can help you navigate the ever-changing technology and keep you current with record requirements.
Choices are a large part of your medical practice.
Choosing the best company to manage electronic medical records affects the operation of your office, your employees and your patients. Advanced Computer Services is a local company that will be there when you need us - from design , to set-up, to implementation and day-to-day operations.
Hassle Free 7 Day Laptop Repair!
Laptop Repair - One Flat Rate! Diagnosis, Labor and Shipping! (parts additional)
Expedited 3 Day Laptop Repair*
*Includes diagnosis, labor, and shipping. Parts additional.
Diagnosis and Repair
ACS boasts the best computer service center in Northeast Ohio! Specializing in laptop repair (any brand, any model!) our experienced technicians and extensive parts warehouse allows us to offer you fast, reliable service and the parts you need at reasonable prices.
First we will diagnose your laptop's problem and contact you with the diagnosis. In most cases we try to repair the existing parts first, but if that is not possible we have 1000s of parts in stock ready to go.
If you decide to have the repair done, the diagnostic fee is waived and it will be a flat $129 for labor (no hourly repair rate fees!) and shipping with parts extra.
Decide not to repair?
Too many expensive parts required to fix your old laptop? Then just waive the repairs for the diagnosis charge of $89 and we will ship your laptop back. Or we may offer to buy it from you for spare parts.
Send it to the Experts!
Advanced Computer Services, Inc. boasts over 2500 square feet of bench space and the technical know how to fix your PC, laptop, or netbook quickly and correctly. We have 30,000 square feet of parts in stock to ensure the fastest turnaround possible. Why take the risk on your own, or even with a less experienced repair shop? Especially with our low $129 HASSLE FREE 7 DAY LAPTOP REPAIR SERVICE (plus parts) repair rate. It just doesn't make sense for us not to do the work for you. You can even upgrade to 3 DAY EXPEDITED SERVICE for $199 (plus parts) in most cases.
Certified, Authorized, Experienced
ACS is an A+ Certified Repair Facility with authorizations from HP, Lenovo, IBM, Cisco and others. Our staff has the expertise and experience to get the job done right. Whether you come to us, or we come to you, you are assured of a competent, efficient and cost-effective repair when you need it!
Recently there has been a staggering increase in the number and frequency of spy-ware and ad-ware attacking PC's over the World Wide Web
n many ways this problem has become more significant than viruses. There is no single solution available that will completely protect your PC from these harmful agents.
Currently we are using a combination of 16 (sixteen) different software programs to remove better than 99% of spy-ware, ad-ware and viruses
Even though we update the databases of these software daily, there is the opportunity for a yet to be identified harmful agent to remain on your system after we complete the scan and removal process. These instances are in no way indicative of any limitations on the part of our technical staff, but instead are an unfortunate result of an ever changing and emerging threat.
As stated we run up to sixteen programs, from different vendors, to "clean" your drive
Each of these industry leading vendors, collectively employing thousands of programmers, claim that their software will do the job on its own. This unfortunately is not the case and demonstrates how difficult the situation has become.
In addition as we clean the systems some infected files may not be "healable" and have to be removed
This may adversely affect some installed programs causing them to function erratically or not at all. The best way to make absolutely sure your drive is clean and free of harmful agents is to do a complete reload of your Operating System.
For those customers for whom a complete reload is not an option
we will continue to provide the virus, spy-ware and ad-ware scan and removal services we always have with the stipulation that this is not 100% effective and that ACS cannot be held responsible if there is further service required.
Steps You Can Take To Limit Your Potential For Problems
As a general rule: If it is free, don't use it.
There are many ads on the internet claiming your system has a problem or is not running optimally and the download of their software will fix the issue. Unfortunately these downloads will most likely harm your system. This also applies to the online game sites and many other items like Weather Bug, WebShots and Wild Tangent. Bandwidth on the Internet costs money, not to mention the hardware, software and technicians to administer the site. Often this money is recovered through the redirection of your PC to a specific site or sites for which they get a penny per "hit." If you have one or two of these spy-ware agents on your machine it is not usually a big issue. The problem occurs when these open gateways begin to multiply and eventually take over significant percentages of your system resources causing your machine to slow down and in some cases stop working altogether.
Don't open email from people you do not recognize.
If you use an email program with a preview pane you should disable it to prevent from automatically opening email. Also watch attachments from those whom you know and trust. Particularly watch for "double extensions" on attached files. An example of this would be if someone sends you a picture with the name "beach." The attachment may read, as an example, "beach.jpg" or "beach.gif." A double extension would read for example "beach.jpg.exe" or "beach.gif.exe." Nearly all double extensions on files are indicative of potential problems. This is especially true if the extension is an ".exe." If you see any file attached to an email with an .exe extension you should be very careful to verify the sender and what they have sent you, before opening / running the file.
Run the programs Ad-AwareSE, Spybot and SpywareBlaster.
All systems we load the operating system on or perform a spy-ware and virus removal service are loaded with these software titles. If you do not have these programs you can obtain the freeware versions at www.download.com. You should update and run these programs every few days at a minimum. Keep these programs updated. The best protection software is useless if it doesn't have the proper references to identify the problem files.
We suggest you obtain a copy of the Panda Virus Protection software
This software provides excellent protection without the system resource robbing side effects common with Norton and others. Again, you have to run the web updates on a regular basis to keep this software running at maximum efficiency. There are two versions of Panda. One is anti-virus only and the other includes spy-ware/ad-ware protection and a firewall to keep hackers out.
DO YOUR WINDOWS UPDATES!
They are available at http://windowsupdate.microsoft.com. These must be done every two weeks. A disturbing new trend is hackers reverse engineering updates to create viruses in as little as 19 days.
Protection - Types of Security Software
Antivirus Software category contains programs developed to detect and remove computer viruses and other virus-related software from users' computers. Most software includes on-demand and scheduled antivirus scans. Many programs now include real-time antivirus protection and further spyware protection. Notable titles include AVG, Avira AntiVir, and Avast.
Corporate Security Software
Corporate Security Software includes programs developed to protect computers and networks for companies and small businesses. The software in this category may securely delete files, monitor networks, encrypt data, manage terminal access, and utilize tracking software for evaluating employee behavior.
Encryption Software includes programs that ensure data privacy. The software in this category may encrypt files, directories, and drives using methods such as AES-256, Blowfish, Serpent, and Twofish. Notable titles include Roboform and TrueCrypt.
Firewall Software consists of programs designed to monitor and control the flow of traffic between computers and networks. Firewalls are generally used to prevent unauthorized access to computers or networks. The programs in this category can allow, restrict, encrypt, or proxy computer traffic based on settings and definitions such as trust levels. Notable titles include ZoneAlarm and Comodo.
Monitoring Software includes programs developed to track and record computer behavior. The software in this category may log Web sites visited, record keystrokes, take screenshots, or block adult content. Most of the tracking software is designed to monitor children or employees.
Parental Control Software
Parental Control Software programs are tools for monitoring your children's computer activities and for filtering Internet content. Notable titles include NetNanny and Parent Cyber Alert.
Privacy Software are programs developed to keep users' personal information safe as they browse the Web, mostly by allowing users to delete Internet tracks. Software programs in this category can also mask IP addresses, remove junk files, securely shred sensitive computer files, or encrypt information. Notable titles include CCleaner and Webroot Window Washer.
Spyware Removers include software designed to detect and remove spyware, adware, and other malware such as keyloggers, rootkits, Trojan horses, and browser hijackers. Many antispyware software programs also detect and eliminate computer viruses. Notable titles include Ad-Aware 2008, SpywareBlaster, and Spybot.
Comprehensive malware protection.
Powerful threat detection, removal and repair. Blocks spyware, Trojans, blended malware, and more - plus Genotype technology and behavior-based heuristics safeguard against unknown and newly emerging threats.
Anti-virus. Detection, removal, and repair of traditional virus threats.
With behavior-based threat detection and integrated real-time monitoring, Ad-Aware focuses on core consumer security needs. Instead of adding layers of bells and whistles--thereby slowing your computer and scans down--we have decided to focus on what really matters. Ad-Aware provides advanced threat protection, and is significantly lighter and faster than our previous versions. Essential Protection:
Basic real-time protection.
Ad-Watch Live! Basic process protection blocks malicious processes and infected programs that try to start or run on your system.
HouseCall - Free Online Virus Scan
Think your PC is infected?
HouseCall can quickly identify and fix a wide range of threats including viruses, worms, Trojans, and spyware. It is now faster, more powerful and browser independent!
What's new in HouseCall?
Full system and custom scan options allow users to specify which folders to scan (new in 7.1).
Quick scan option offers targeted scanning of critical system areas and active threats, reducing scan times to within a few minutes.
Stand-alone, browser-independent implementation eliminates compatibility issues associated with browser-activated scanners.
Smart Scan technology refers to patterns in the cloud, delivering the latest protection while reducing download times.
Smart Feedback shares threat information with the Smart Protection Network, which correlates data from a global intelligence network to quickly discover new threats.
Review and restore lets you check and compare scan results and recover files.
Enhanced detection and cleanup addresses rootkits and other sophisticated threats.
Malwarebytes Anti-Malware 1.46
Malwarebytes' Anti-Malware is a high performance anti-malware application that thoroughly removes even the most advanced malware and spyware.
With one of the fastest, most effective quick scans and malware removal capabilities on the market, this program is the perfect addition to your PC's defenses. The full version of the product includes a number of key features, including the ability to schedule updates and scans and most importantly, a real-time malware protection module that blocks malicious processes before they even start.
What's new in Version 1.46
Improved database loading speed by approximately 15%.
Drastically improved performance of Website Blocking on Windows Vista and 7.
Fixed various scheduler compatibility issues on Windows 2000.
Fixed issue with quotations around paths passed to /logtofile and /logtofolder.
Fixed issue with detecting certain leftover traces of an infection.
Fixed issue with freeze when adding a shared printer on the network.
Spybot Search & Destroy
Spybot Search & Destroy checks your system against a comprehensive database of adware and other system invaders.
It also features several interface improvements, including multiple skins for dressing up its appearance. Scan results now appear arranged by groups in a tree, and a sliding panel lets you instantly view information about a selected item to help you decide whether to kill it or not. The Immunize feature blocks a plethora of uninvited Web-borne flotsam before it reaches your computer.
Secure Shredder complements the program's basic functionality for completely destroying files.
System Startup lets you review which apps load when you start your computer.
Hosts File blocks adware servers from your computer.
SpywareBlaster can help keep your system secure, without interfering with the "good side" of the web.
And unlike other programs, SpywareBlaster does not have to remain running in the background. It works alongside the programs you have to help secure your system.
Prevent the installation of ActiveX-based spyware and other potentially unwanted programs.
Block spying / tracking via cookies.
Restrict the actions of potentially unwanted or dangerous web sites.
ACS boasts the best computer service center in Northeast Ohio
When it comes to critical computer repair, the area's finest service staff is what you need!
With the addition of our onsite
in-home service program and available service via approved shipment, ACS again proves itself capable of extending its umbrella of services while maintaining the level of customer satisfaction you have come to expect.
Send it to the Experts!
Advanced Computer Services
Inc. boasts over 2500 square feet of bench space and the technical know how to fix your PC, laptop, or netbook quickly and correctly. We have 30,000 square feet of parts in stock to ensure the fastest turnaround possible. Why take the risk on your own, or even with a less experienced repair shop? Especially with our low $85 (plus parts) repair rate. It just doesn't make sense for us not to do the work for you. You can even upgrade to next day turnaround for $99 in most cases.
Certified, Authorized, Experienced
ACS is an A+ Certified Repair Facility
with authorizations from HP, Lenovo, IBM, Cisco and others. Our staff has the expertise and experience to get the job done right. Whether you come to us, or we come to you, you are assured of a competent, efficient and cost-effective repair when you need it!
Virus & Spyware Removal
ACS boasts the best computer service center in Northeast Ohio! Specializing in Virus & Spyware Removal for your desktop and laptop computers our experienced technicians will assess your system and cure what ails it.
Our Spyware, MalWare and Virus Removal Service
First we will troubleshoot your computer's problems and completely assess your system. Then we remove all viruses, spyware and malware on your computer. We repair any issues resulting from your 'infection' such as blue screens and booting issues. We'll check for and apply critical operating system updates and fix security problems to prevent problems in the future. Before we return your computer we'll let you know how to safeguard your system. If there are other repairs that your computer would benefit from we will discuss those with you. Our service includes data backup up to 4GB for free. Have more data? We can back up to a TB for $45.