Ace Automotive

Automotive
1748 Post Road, Anchorage, AK 99501 1748 Post Road, Anchorage Directions
Today 9:00 AM - 6:00 PM Closed All Hours
+19072782886
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71% of 143 customers recommended

Is your car giving you problems? Bring it in for an inspection at Ace Automotive in Anchorage. If you're overdue for an oil change, take your vehicle over to Ace Automotive and receive a quick oil change.

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    9:00 AM - 6:00 PM
    Sat
    Closed

Tips

250
70 Tips
Verified
Report | 3 years ago
You should answer your phones, and schedule appointments for hours that you actually plan to work.
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Report | 3 years ago
The people were very friendly but it took them nearly 7 hours to change my oil. I had an appointment ahead of time for first thing in the morning, but after about 5 hours, they lied and told me that my car was ready. I still waited for over an hour after I got there to pick it up. Then, after such terrible service, they acted apologetic, but one of the employees had to try being secretive about giving me a discount.,, As though I didn't deserve any compensation for the poor customer service and it could only be provided under the table. Maybe this was a one off incident but I dont want to return for a second time and risk having to deal with this again in the future.
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Report | 3 years ago
They screwed up my brakes then didn't believe me when I said they were acting up. It wasn't until they were smoking that they believed something was wrong. I'm going to have the brakes checked out somewhere else to make sure they're safe now. I can't trust their handiwork.
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Report | 3 years ago
Very disappointed. Limited the groupon to 1 day a week making it nearly impossible to use. I bought my husband 3 and I think he was only able to use 1.
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Report | 3 years ago
They were very pleasant to deal with. Only objection was that I had to wait over an hour past my appointment time before they started work on my car.
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Report | 3 years ago
I almost couldn't get a hold of them. Their only contact is through an answering machine. It was out of the way. The place was a bit inhospitable for waiting at the shop for your car to get the work done. People walk in and out of the front and back and you don't know who they are or what their role is in the business then they ask you what you want. I heard the guy behind the counter take someone who walked in from the back and they were talking about painting. Hope I didn't have some painters change my oil... Not a good experience, I would never go back and I wouldn't send my enemies to that place.
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Report | 3 years ago
I would not go to this place again. Their customer service was horrible and they are very hard to get a hold of.
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Report | 3 years ago
Received an oil change and tire rotation. Did not get any kind of paperwork that showed what was done or how filters/levels of liquids, or even what millage you need to take it in for the next oil change....
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Report | 4 years ago
I would definitely consider this business the next time I need work done on my vehicle. The staff was friendly and they quality work done, was good. I felt like they went out of their way to explain what/why things needed to be done.
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Report | 4 years ago
The service was good, but the business seems disorganized. I dropped off my keys in what turned out to be their lockbox/mailbox and called the next day. I had to leave my car in front of their business (at least I assume it stayed out in the front parking lot all night.) They said they couldn't find my keys. Then they found them and got my car serviced very quickly, which was appreciated. But when I got to the business to pick up my car, they couldn't find the paperwork or it hadn't been done. Not a bad business, but I probably will go somewhere else next time.
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From Our Editors

Ace Automotive's pea-green paint job guarantees customers will notice the shop as they cruise down the road, just as the ASE-certified technicians working inside guarantee a job well done each and every time. Inside, the crew handles all automotive needs, from changing, rotating, and repairing tires to draining sludgy oil from the engine and uncovering potential problems with computer diagnostics. They also roll out of the garage with tools in tow to deliver low-cost roadside repairs or motivational speeches for new drivers afraid to switch lanes. Ace Automotive keeps customers happy with guarantees on all of its repair and maintenance services.

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Ace Automotive

Sun
Closed
Mon-Fri
9:00 AM - 6:00 PM
Sat
Closed
Groupon has verified that the customer actually visited Ace Automotive.
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