Spotless Steamers

Cleaning Service
2011 Long Rock, Kingwood, TX 77339 2011 Long Rock, Kingwood Directions
+17134447747
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28% of 60 customers recommended

Tips

250
33 Tips
Verified
Report | 4 years ago
I DIDN´T LIKE IT, THEY CHARGED ME AN EXTRA $35.00 DLLS FEE BECAUSE I´M in the second floor, and there is no place on the add saying that or even when I called to make the appointment. Also they were offering me an extra charge of $75.00 for an extra shampoo. I thing Groupon must be more clear on this type of deal giving all the information at the first time.
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Report | 4 years ago
Charged extra money for the soap. Dump dirt and trash on lawn.
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Report | 4 years ago
This was the first time I used a "carpet steamer" company. The guy told me, "the steam will not clean the carpets. We need to add soap to clean the stains." This, of course, was a 33% increase in price to add soap to the water. Then he brought in his equipment. It wasn't even a steamer. It was just warm water out of an ordinary pressure washer machine. He was done in less than 30 mins for a cost of $150 ($50 for the Groupon and $100 upcharge for stairs and soap). I will not use this company again, nor would I recommend them.
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Report | 4 years ago
They were terrible. An hour and a half late, they didn't call. Then they showed up and said to actually get any dirt out of my carpet they needed to shampoo and it would be 100 more dollars (20 per room). I said no, to just steam clean because I have had another company come and steam clean in the past and it got out all the stains and dirt. He then threatened that it would look exactly the same(basically that he was going to do a poor job) if I didn't pay extra money. He then proceeded to spend less then 15 minutes cleaning all 5 rooms combined. I vacuumed this morning and it took me 40 minutes. Obviously 3 minutes a full room isn't going to clean anything. They're a scam.
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Report | 4 years ago
We asked to have the carpet stretched, he came unprepared to do it. He said that we had to pay for "carpet shampooing" in the two rooms, this wasn't done. Carpet is still dirty in places. I'm using tuff stuff this morning. He asked that we pay in cash, we had to go to the ATM for cash. He forget to clean the dinner room, had to go outside to remind him. Overall we felt like he didn't want to be there.
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Report | 4 years ago
showed up late and did not call ahead to advise!
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Report | 4 years ago
Worst experience ever. The first scheduled time was a Sunday btw 12 and 2. They never showed and didn't return any of my phone messages. Tried again the next Sunday btw 10 and 12. Another no call / no show. They finally managed to honor an appointment yesterday only to find out the Groupon for carpet cleaning didn't include the shampoo - they wanted an extra $100. After he finished, he gave me a bunch of BS about forgetting his wallet and wanting the balance in cash (for gas for the van, of course). The whole experience reeked of shadiness.
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Report | 4 years ago
Def would not recommend. When the tech got to my house (my teenage son was there) he informed him it would be an additional 90.00 to clean the carpet. We had already paid 50 for the groupon. My son not knowing what to do just gave him the cash. He spent about 40 minutes tops on the carpet and we were not impressed. He left a receipt that just said capret cleaning 90.00..not giving a breakdown or showing the 50.00 I had already paid. This is a scam! Beware!
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Report | 4 years ago
We had a major issue with this company, but the issue has already been resolved with Groupon's help.
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Report | 4 years ago
Not very professional or polite personal. Was late for appointment. Did not clean the area we agreed on.
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From Our Editors

The technicians at Spotless Steamers view carpets as a legitimate piece of furniture that family members touch with more than just their feet. For this reason, they omit chemicals from their cleaning regimen. Instead, they rely on pure steam to break apart dirt, sanitize back padding, and preserve the life of fibers. To do so, they use professional cleaning gear powerful enough to perform the commercial jobs they regularly fill. In addition to confronting carpet stains and odors, the team also clears out homes’ air ducts and scrubs hard-to-clean tile and grout.

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