Wetzel's Pretzels

Food & Drink
23975 East Town Square Avenue, Aurora, CO 80016 23975 East Town Square Avenue, Aurora Directions
Today 10:00 AM - 9:00 PM Open All Hours
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89% of 264 customers recommended

About this Business

  • Cuisine
    American
  • Meals
    Dinner
  • Hours
    Sun
    11:00 AM - 6:00 PM
    Mon-Sat
    10:00 AM - 9:00 PM
  • Cuisine
    American
  • Meals
    Dinner
  • Show More
  • Delivery
    Yes
  • Takeout
    Yes
  • Show Less

Tips

250
62 Tips
Verified
Report | 3 years ago
Disappointed. It was dinner hours and the 2 girls working that night, Thursday had already pretty much cleaned up and was ready to shut down for the evening. Wanted to try the Apple/Cinnamon pretzel or the bites but "they were out". Seemed put out when they had to make a fresh batch of pretzels. We went ahead and settled for just originals but right behind us were several other groups to order pretzels and they got to order the specialty one's as long as they didn't mind the wait. The gal asked me to allow them about 5 mins for our order but ended up being closer to 20. What sorta irritated me the most is the specialty pretzels were done and given out before our plain order. Just didn't seem right. I think I will stay with driving to Auntie Anne's if I want a soft pretzel even though Wetzles is very close to home.
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Verified
Report | 3 years ago
I tried to redeem my Groupon yesterday, March 28th, and was told my Groupon had expired. I was turned away.
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Report | 3 years ago
Bad, slow service. Hire someone other than a kid - or train them!
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Report | 3 years ago
The saleslady wasn't nice and helpful,the opposite she was rude
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Report | 3 years ago
The woman was rude and not willing to work witm me on the groupon.
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Report | 3 years ago
got there half-hour before closing and don't think the waitress was too happy about having to make 3 pretzels, so they were a little under cooked. the one in the warmer was not to be served...
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Report | 3 years ago
I went to use my groupon and this cashier told me that I could only use for original and salted one. When I purchased this groupon, it didn't mentioned it was only for a original and salted. This rude cashier didn't even have a eye contact with me and her eyes were on her phone all the time when I was visiting. I visited on 2:30PM on 3/5. She had a long hair and in order to solve this she kept told me to contact manager and didn't give me the manager's number. This girl needs to retrain to be a friendly cashier or people would never go. I explained long time ago, I bought the same grouon and this guy gave me flavored pretzel, and she won't listen. WHAT A BAD BAD SERVICE!!!!!!! I NEVER GOING TO GO HERE AND I WILL TELL MY FRIENDS TOO!!!!!!!!!
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Verified
Report | 3 years ago
Pretzels were great but server was not. Customer service was lacking.
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Report | 3 years ago
The Southlands location was, unfortunately, pretty dirty. But the employees were friendly and helpful.
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Report | 3 years ago
the place is dirty. dust, dirty floor, dirty tables.
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From Our Editors

The Wetzel name wasn’t always a source of pride. As a kid, Rick Wetzel grew accustomed to hearing, “Hey Wetzel, you pretzel!” on the playground. But the teasing inspired a quest for the tastiest soft pretzel, one that eventually blossomed into Wetzel’s Pretzels. After years in Nestle’s marketing department, Rick and coworker Bill Phelps channeled Rick’s soft-pretzel recipe into a chain of shops. They make hand-rolled, oven-baked pretzels that sit for only 30 minutes before being sold or chucked, an example that might be in the dictionary under "fresh," if Babe Ruth using his bat as a pool cue weren't already there. And though the buttered and salted Wetzel’s Original still occupies a spot on the menu, a flurry of imaginative flavors fills its other slots, from Sinful Cinnamon to Jalaroni, a cheesy pretzel scattered with pepperoni and jalapeños.

Explore Nearby
Wetzel's Pretzels

Sun
11:00 AM - 6:00 PM
Mon-Sat
10:00 AM - 9:00 PM
Groupon has verified that the customer actually visited Wetzel's Pretzels.
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