Certified Termite & Pest Control

Pest Control
1712 East Riverside Drive, Austin, TX 78741 1712 East Riverside Drive, Austin Directions
Today 8:00 AM - 6:00 PM Open All Hours
+15126760828
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81% of 59 customers recommended

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    8:00 AM - 6:00 PM
    Sat
    8:00 AM - 12:00 PM

Tips

250
28 Tips
Verified
Report | 2 months ago
I have not been overly impressed. I have had to call them back out several times to address issues. My initial treatment was really disappointing - the technician went around the house with his can of spray inside and out and that was it. I watched a neighbor's service do their initial treatment and it was very focused and tackled a LOT more than mine. Should have changed companies at that point.
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Report | 3 months ago
They did an okay job but when I called and told them I had ants they told me they don’t reservice for Groupon. I was really disappointed because I was looking for a permanent company.
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Report | 3 months ago
Excellent Customer Service Very Professional Recommend this 5 star service Will use again and recommend to anyone!!!!
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Report | 3 months ago
Great service!
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Report | 4 months ago
Within a day or two of the "service" being provided, we started seeing even more insects around our house. I tried calling them to share this input and could never get anyone on the phone. Would not recommend using them.
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Report | 4 months ago
Let me see how to start this...This company has one of the worse booking system of all. And maybe they don't really care about Goupon customers. As I called first time, someone on the phone told me, he needed to transfer me to different department, and then I got transfer again to someone he said who is going to explain the whole process, anyway, he wanted me to buy some additional services, like set up monthly services. I told him, I normally buy one time Groupon once a while whenever I saw some bugs in the house. I don't want to set up monthly. so he said then someone will call me back to schedule the appt, after 2 weeks, no one ever called me, so I called again. this time same thing, the person on the phone said, he will let the department know, and someone will call me in a few days. Again, no one called, so this time I called Goupon customer service, I want to return this Goupon, bc I wasn't able to book appt. After, I canceled my Goupon, they showed up to my house without any scheduling... and I had to purchased another Goupon, let them do the service. After the service, my house is still seeing all kinds of bugs, Cockroaches, silver fish, spiders,...etc. I had many different company pest control service before, this one is the worse,...don't waste you money. It's not worth it!!!
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Report | 4 months ago
Customer service isn't easy to contact... Had to talk to 3 people on one call just to reschedule an appt. If it's a local company I don't know why there are so many customer service people to talk to in order to get a person who can help reschedule an appt. Cancelled the service...
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Report | 5 months ago
We got off to a little bit of a shaky start. The first time I called to redeem my groupon I was on hold for a long time, told I would get a call to schedule an appointment, and then never got a call. I followed-up and spoke with a much nicer representative who got me all squared away. I set-up my appointment and was really happy with the young man that came to spray my home. He was polite and able to come earlier than the original appointment was set for. He also took the time to listen to me about areas that were specifically problematic. I would use this company again.
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Report | 6 months ago
I have already submitted my opinion 2 times. Do not send this again. Thanks
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Report | 6 months ago
Very courteous and arrived early. Was quick and thorough. Would use again.
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From Our Editors

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Pest, Termite, Rodent, Wildlife, Bees, Bed Bugs

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Certified Termite & Pest Control

Sun
Closed
Mon-Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Groupon has verified that the customer actually visited Certified Termite & Pest Control.