Although the finished product looked okay, the experience wasn't good at all. I waited an hour and a half to be seen for my scheduled appointment and told her I had to be out by 8 in order to make a dinner date. She blew past that time and had me leave with wet hair. Kimberly was friendly, but she didn't give me any suggestions of what she thought might look good and asked me if I had any siblings at least 5 times. My hair came out quite streaky, but after a few washes the color ended up being fine. In all, price is fair for what I got. My time, however is better spent elsewhere if its going to be 4 hours for an adequate dye job.