My Universal Movers

Mover
14900 Avery Ranch Boulevard, Austin, TX 78717 14900 Avery Ranch Boulevard, Austin Directions
Today 12:00 AM - 11:59 PM Open All Hours
+15123182926
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22% of 37 customers recommended

About this Business

  • Hours
    Sun-Sat
    12:00 AM - 11:59 PM

Tips

250
20 Tips
Verified
Report | 4 years ago
Worst experience with a purchase I've ever had. Abdul is an extremely unprofessional person and a HORRIBLE business man. Read some reviews online and you'll get similar feedback.
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Report | 4 years ago
They honored the coupon only after repeated attempts to schedule with thembut required additional monies in order ro move on the day I wanted. Had me over a barrel.
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Report | 4 years ago
THIS COMPANY IS A RIP OFF and a bunch of crooks. THey do not tell you in the fine print that you have to pay $40 to move your washer and dryer (because in the words of owner " they have to be handled differently than everything else") They will try and get you to pay $29.00 to insure your own items (WARNING DONT DO IT according to Universal they will only reimburse you $.60 per pound of any item they break) Then they will charge you extra for setting your beds. Then they will try and charge you for being out of thee area an aditional $75.00. Abdul Chamber is the owners name and his is a monster on the phone to try and reason with him. He is the rudest and unprofessional person I have ever come acrossed in my life. Where did the saying go that you rcustomer is always right when owning and operating your own business. HORRIBLE EXPERIENCE AND PEOPLE.
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Report | 4 years ago
I'm disputing this purchase and Groupon customer service has already been notified about my dissatisfaction. This "business" employs underhanded tactics and is the very definition of bait and switch. The Groupon that was purchased does not indicate anything about having to purchase supplies, but I was required to provide my own packing supplies. Owner stated over the phone that I did not communicate that but in my email it is clearly mentioned. Addtionally, they show up and say that more fees will be included which are not previously mentioned in the fine print of the Groupon. Owner instructed movers to begin the clock while I had to leave and pick up supplies. BBB rating - F , Yelp - 1 star
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Report | 5 years ago
Was impossible to get an appointment and could only correspond with e-mail which was 2-10 day response time.
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Report | 5 years ago
A dream to work with!
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Report | 5 years ago
One of the movers tried to steal some of my daughter's jewelry.
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Report | 5 years ago
James and Dean were wonderful. They explained some tips about moving and storing that were very useful. They were funny and efficient. Thank you again James and Dean for taking great care of me.
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Report | 5 years ago
Great, Professional, and efficient! Will recommend to friends! Advise to spring for the 3 hour groupon, just to be safe on time.
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Report | 5 years ago
Very bad communication, trouble scheduling, follow through. Not really prepared. No one to answer phone, does not have customer service skills.
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From Our Editors

The licensed-and-insured crew at My Universal Movers helps residential and commercial customers get their possessions moving by packing and unpacking items and hauling them in the backs of trucks up to 26 feet long. The team’s commercial moving expert also utilizes planning and management skills to unpack and set up workplace items in a timely fashion. My Universal Movers is available 24 hours a day, seven days a week, and can move just about anything—including pianos, pinball machines, and customers who ask nicely for piggyback rides.

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My Universal Movers

Sun-Sat
12:00 AM - 11:59 PM
Groupon has verified that the customer actually visited My Universal Movers.