USA Ductworks

Local
500 West Canyon Ridge Drive, Austin, TX 78753 500 West Canyon Ridge Drive, Austin Directions
+18442878177
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69% of 35 customers recommended

USA Ductworks in Austin has what you need! Get the control you deserve over the temperature in your home with a quality A/C and heating inspection from USA Ductworks.

Tips

250
16 Tips
Verified
Report | a month ago
Rip off, horrible service they have these groupon specials so their crews show up knowing that it's a groupon customer and the try to sell you on a $600 package.
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Report | 3 months ago
I never got my refund from Groupon. For the work not done. I have requested this thru the company and Groupon.
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Report | 5 months ago
Very polite and efficient young men. Thought the vaccumming of the vents would have been deeper into the units rather than just the peripheral surface. They did clean up very well. I was grateful to hear that the furnace was in good working order and that there was no mold to be found.
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Report | 5 months ago
Horrible customer service! Our dryer was not working properly and we were told we need to have the air ducts cleaned.this company did what we thought would be a good job but they did not. Our dryer still would not dry sufficiently and we were told by the company we bought the dryer from the ducts were still clogged.contacted USA ductwork and they refused to come back and do anything about it!!
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Report | 7 months ago
They are a little slow with the arrival times, even after you confirm what time you will be there, they arent very punctual. I wasnt actually able to get the cleaning done but they were efficent and cleaned up after themselves after the inspection was completed.
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Report | 9 months ago
Very courteous, quick, and professional. Would use them again.
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Report | 10 months ago
We had them scheduled one day for a 9-12 window and I got a call from the tech at 11 saying he was running late and would be there at 1pm. At 2pm I had to call them back to see where they were and they said they were 10 minutes away. At 2:45pm the tech finally showed up but after having spent my whole day waiting for them to show up I had to reschedule because I needed to leave the house at that point. The came back the next day and only spent about 30 minutes in my house, told us we needed all our vents replaced and left an estimate for $2875! I feel like I was scammed and that nothing was cleaned or done and have called another company to come back out. DO NOT WASTE YOUR TIME OR YOUR MONEY WITH THIS COMPANY!
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Report | a year ago
Allow enough time for them to do job. They started on my cleaning after 5 and finished at 7. I think they were in a rush and did not do a professional job. Dust left behind mainly.
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Report | a year ago
This company only cleans the actual vents and just inside the vents. To actually clean the duct work of dust the wanted and extra $180. Who can't clean the vents by themselves. SCAM ! lesson learned. I may pay someone else to do the actual ducts but not these guys for not being forthcoming about what you get. You should change your name to Vent works. Would be a little Moore accurate and not misleading. Purchase elsewhere.
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Report | a year ago
Professional and courteous
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
Our work is good. We promise. And behind that promise, we want you to know that we back our work with a satisfaction guarantee. We won’t stop working until you like what we’ve done.100 % satisfaction guarantee. we are now using organic green products to keep your home clear and safe from allergens.

What was the inspiration to start or run this business?
Our inspiration comes from the understanding that clean air ducts can have a huge effect on the health of a family.

What do you love most about your job?
To read the great reviews about our service and to build lasting relationships with our customers

What is the best reaction you've ever gotten from a customer?
“I have seen the change in my families health, thank you for your great service.”

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USA Ductworks

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