I think this place is a cover up for some illegal business. Even the owner doesn't care that his employees don't do their jobs properly and on top of it, they steal things from cars.
I called this place before I bought the deal, because the description says "Saddle soap and condition leather seats" and I my seats are upholstery. So I asked the girl, who answered the phone, whether they are going to be able to clean my seats. My main concern was the interior, so if they won't be able to clean my seats, I won't buy the deal. She said it's not going to be a problem. She also told me that they would be able to give me a ride back to work.
I took my car in, the place was shady. No customer service. The girl wanted me to pay extra $20 for a ride (she didn't mention the fee over the phone). When I said that my workplace is a mile away, she asked me to pay only $10.
I was so frustrated when I saw my car. They did a very good waxing on top of the dirty and not properly cleaned car, driver side window was the same way when I took it (they forgot to clean the window), windshield was dirty. There were some spots on the exterior that they missed to clean. The interior was the worst part. They just vacuumed it. When I took my car, I specifically mentioned that I don't care about the exterior as much as the interior and I want my seats to be cleaned. When I asked to speak to the owner, he came and I told him my interior was just been vacuumed, he asked whether I mention that i need them to be shampooed, I said no, cuz there are many different ways to clean the spots on a car seats, I didnt mention I want them shampooed, as I didn't know which means this "shop" is using. Anyways, I wanted refund, but I got refused. I had $7 (I know the exact amount, cuz that was my laundry money)in quarters in my car and that was missing, I told the owner and he asked the employee, but then they both refused that there was any money in there. (I checked other reviews after I got my car back, apparently, I'm lucky that they took only $7 and nothing else.) At the end, the owner was trying to take a picture of my plate, I have no idea why (maybe he doesn't want to service my vehicle in future. )))) No worries, I'll never bring my car to you. I also talked to police about this place). I also called groupon and told them to reconsider having this kind of "shop" on their website. I'm thankful to groupon for refunding all my money. Will continue using groupon, but not "Xtreme dirty detailing etc.."