The staff was super rude. They used the voided the voucher as used and then proceeded with the order. We had to pay the full price and they didn't apologize or make any effort to make it right. We essentially paid double for their service.
The Jiffy Lube team did a great job and were very friendly. I was charged tax for the full retail cost of the oil change which was $54. By the time I paid for tax and extra quart of oil $6 the cost using my Groupon was the same as a regular oil change anywhere else so there was no savings using the Groupon. I’ll hold out for the Valvoline Groupon next time.
They try and con you and tell you that you still need to pay taxes and other shop fees. Definitely will not be going back to jiffy lube.
Fast, friendly professional service. They don't try to sell you things you don't need!
The Friday afternoon/evening crew are the nicest ones.
I had an oil change and tire rotation. As soon as I left and turned into my daughter's subdivision, I lost my hub cap. Very disappointed. Will not go back.
The purchase did not include taxes therefore I had to pay taxes when my vehicle was finished with the oil change. Be aware of that cost factor when purchasing a Groupon product or service. Perhaps Groupon can stipulate up front if taxes are included or not
Great service,fast and friendly
I talked with Scott when I arrived. He was helpful and friendly. They got me in and out quickly and explained the automobile codes that I needed to address. Great job overall.
From Our Editors
You don't need a stopwatch to know that Jiffy Lube's services are fast, but if you had one, the Signature Service Oil Change would clock in at the 20-minute mark. And you'd be getting more than just an oil change. Jiffy Lube technicians also top off fluids, inflate tires, inspect key components, and diagnose issues before they happen—all in less time than it takes to replace a shattered windshield with plastic wrap.
This blend of speed, quality, and preventative maintenance is at the core of Jiffy Lube's mission to maximize a vehicle's lifespan and keep it out of the repair shop. More than 20,000 of its technicians have completed an extensive training program certified by the National Institute for Automotive Service Excellence (ASE). These experts can perform many of the manufacturer-recommended services offered at dealerships, including air-filtration and electrical services—only without the need for appointments or long wait times. An impressive feat, considering that Jiffy Lube serves roughly 24 million customers each year.
Heartland Jiffy Lube