Magic Cleaners

Cleaning Services
Unknown, Bellevue, WA 98007 Unknown, Bellevue Directions
+18558894681
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70% of 46 customers recommended

Tips

250
19 Tips
Verified
Report | a year ago
I called to schedule my appt. w/ Magic Cleaners. Riley said Eddie would be here at 9 am. on our scheduled day. Four days before our appt. Riley called me. He asked to change the time & service. Instead of 9 am they would come at 2 & instead of 1 three hr. cleaner it would be 2 (both Eddie & Riley) for one & half hours. I said fine. The day of the appt. (which THEY had rescheduled, not me) they call at 9:30 to say Eddie was here. I reminded them that THEY had changed the appt. to 2 pm. Riley asked me to let him in now as Eddie was here. I could not accommodate them because we had reorganized our day to be here for the 2 pm appt. Riley said Eddie would be back at 2 (not both Riley & Eddie) to clean for 3 hrs. I said OK. When no one showed up at 2, I called twice, leaving a message asking where the cleaner was. I never heard from them again. I called a third time & no one answered. What a disappointing day that was!
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Verified
Report | 2 years ago
The cleaner did a good job cleaning but my voucher was for 3 hours, i told him few things to do and left for work. My mom was home the cleaner just did those few things and let 30mins early. I would think he would ask for more cleaning to do and be there for the entire 3 hours.
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Report | 2 years ago
Very decent job - but sadly their prices without a coupon are just simply too much for me.
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Report | 2 years ago
Eddie and Riley did an excellent job of cleaning. Very through.
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Report | 2 years ago
The worst cleaning service ever!! They have a list of "what we do" on their website and 18 of those items were not done. On top of having a dirty house just before Thanksgiving is that they were told not to enter any rooms with closed or locked doors and the person they sent went ahead and unlocked and went in to one of the rooms. So, I sent them an e-mail because I always seem to get an answering machine when calling and they never even bothered to reply. Perhaps this was a onetime issue, but I could never recommend giving them a try.
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Report | 2 years ago
Great service
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Report | 2 years ago
Terrible customer service. They wouldn't schedule with me when I called to schedule, but said they would only do their scheduling by calling me back at 5 p.m. that evening from an out-of-state number. They did not then call that evening. Then, after we did finally scheduled, they called me the next day to try to cancel saying that a conflict arose. When they finally came to clean, they called angrily three times about the fact that parking was hard to find in my area of the city. The cleaning was fine, but they aren't worth the hassle.
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Verified
Report | 2 years ago
They were nice and fast
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Verified
Report | 2 years ago
Mapping service they use to find homes needs to be updated.
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Verified
Report | 2 years ago
Eddie was awesome! He worked really hard and exceded all of my expectations. I look forward his next visit to clean my apartment!
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From Our Editors

Every home is different, and so is the grime that builds up in its nooks and crannies. That's why the cleaning teams at Magic Cleaners tailor their scrubbing services to each dwelling they visit. Customers can use a detailed checklist to indicate the areas most in need of attention, such as messy bedrooms or hallways coated in pudding, and can even request that the cleaners tackle specific tasks such as disinfecting kitchen sinks, polishing chrome fixtures, dusting furniture, and sweeping or mopping floors.

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