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Washington Institute for Dentistry & Laser Surgery

Cosmetic Procedure
5454 Wisconsin Avenue, Chevy Chase, MD 20815 5454 Wisconsin Avenue, Chevy Chase Directions
Today 8:00 AM - 4:30 PM Closed All Hours
+12026097911

Washington Eye Physicians & Surgeons in Chevy Chase, MD is here for you when you need last-minute medical advice or treatment. Keep your mind and body healthy with the efficient and beneficial medical treatments and services offered at this clini...

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    8:00 AM - 4:30 PM
    Sat
    Closed

Tips

250
5 Tips
Verified
Report | 7 years ago
I really liked them once I got to the offices, but I found their appointment scheduling process to be challenging to navigate.
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Report | 7 years ago
See detail experience as posted on Yelp.
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Report | 7 years ago
I was initially disappointed due to the extensive wait. My appointment was at 10AM and I waited for over an hour to be seen. Once she was there though I was impressed and she seemed to be very knowledgable. I wish that when the appointment was made that they had explained what to expect for the consultation. I need to go back, but I am looking forward to it.
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Report | 7 years ago
This provider has a long way to go to seem like a professionally-run practice. Their office location (i.e., suite number) is not posted anywhere on their website or on the directory in their building, nor is the name of the practice or the doctor (Dr. Claudia Cotca) posted anywhere on the front door of their office. From the perspective of a patient, it is as if the practice does not exist. I understand that they have recently moved into their current location, but I fail to see how they could not even print out a sign with their name on it to tape to the front door of the office. The difficulty of finding their office would be mitigated somewhat if it was easy to get in touch with them, but actually they never seem to pick up the phone when one tries to call them -- at any of the phone numbers listed on their website. Again, this gives one the impression of an shoddy or illegitimate practice. It should come as no surprise, then, that my experience with this provider was very frustrating. I arrived at the building for my appointment 10 minutes early and was unable to find the office after wandering around the (correct) floor for a few minutes, so I called the office and left a voicemail because no one picked up. I then went to their website to check that I had written down the office location correctly, and saw that I was in the correct building. However, I found no suite number, so I called the second phone number posted on the website and left another voicemail. Still unable to find the office, I poked my head into the other offices on the floor to ask if they knew which office was that of the Washington Institute and no one seemed to know (probably because, as I alluded to before, their presence on the floor is invisible). Some 20 minutes later, I finally get a call back and am told that I should report to an office that has some other doctor's name on it. Skeptical, I enter and look around for some indication that I am in the right place. I submit my already-completed paperwork to the person at the desk. Then Dr. Cotca walks out and informs me that since I am now 15 minutes late I have broken my appointment and need to pay a $150 fee in order for my Groupon to be redeemed. I am incredulous and try to explain why I am late, but she is adamant about my needing to pay the fee, because her "time is valuable" (whereas the half-hour of my time that they could have saved by running their practice little more professionally is not?). To be frank, even now I am not totally convinced that the way this Groupon and fee structure is set up is not some sort of complicated way to scam people out of money without needing to provide service...
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Report | 7 years ago
SCAM!! They should not be in business
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From Our Editors

Keep your body and health in check with a visit to Chevy Chase's Washington Eye Physicians & Surgeons. For medical treatments such as physicals, this medical facility is exactly what you need. The oral care remedies at this dentistry will leave you feeling clean, refreshed and healthy. To avoid lines and accommodate guests in a timely manner, this clinic serves all guests on an appointment-only basis. Washington Eye Physicians & Surgeons is located near a central hub for public transit, while parking is hard to find. For medical care you respect and trust, consider a doctor at Washington Eye Physicians & Surgeons.

Explore Nearby
Washington Institute for Dentistry & Laser Surgery

Sun
Closed
Mon-Fri
8:00 AM - 4:30 PM
Sat
Closed
Groupon has verified that the customer actually visited Washington Institute for Dentistry & Laser Surgery.